Door Industry Journal - Spring 2018

Also online at: www.dijonline.co.uk 30 THE door industry journal spring 2018 Industry News JD (UK) Ltd Team hold Macmillan Coffee Morning The team at JD (UK) Ltd organised a MacMillan Coffee Morning during their recent open days and everyone pitched in to put on quite a spread! A slice of cake and a cup of tea or coffee is something everyone can enjoy so JD decided to take the opportunity presented by their very well attended open days to try and raise some money for an incredible cause. Sadly, there are very few of us who have not seen Cancer impact our lives or the lives of the people we love in some way. There are few causes which are as worthy as the incredible work of MacMillan nurses. The charity supports Cancer sufferers and their families through some of the most difficult days of their lives. Being able to raise anything towards such a great cause was a real privilege for the team at JD (UK) and offered all in attendance a welcome moment to reflect on what really matters. We can all be caught up in the busy routine of business, so taking a minute to pause and contribute to something, so vital in the lives of others, can be difficult. However, having a captive audience ensured it was incredibly well supported by all in attendance. JD were delighted to announce £270.67 was raised and hope the partnership with MacMillan will continue in future events. Anyone who would like to support this great charity further should get in touch with MacMillan via their website www.macmillan.org.uk or by phoning 0300 1000 200. You can quickly and easily donate online or by phone and every penny really does make a real difference. Assuring Quality Standards Two new key positions have been created to maintain high-quality standards from GEZE UK’s growing service division. Darren Salmon is now area service manager, southern region, while Angus Grey is undertaking the same role for the northern region. The position has a strong emphasis on customer service - ensuring there is consistency in target setting and service standards, alongside monitoring financial performance. Darren and Angus are responsible for leading and overseeing the recently expanded service teams, in particular the newly introduced six field operations supervisors who support engineers in the field ensuring continuity of service and quality. They will assist and co-ordinate many of GEZE UK’s largest commercial service tenders, manage its key accounts, oversee the training and development of team members and undertake liaison with health and safety to ensure compliance with legal requirements and company policies. Darren has worked at GEZE UK for six years and until recently headed the Farnborough-based service team. As area service manager he will now provide additional support to the service managers and teams in the South West, London North, as well as London South. Angus has been with GEZE since 2005 launching and managing the northern service region based in North Shields. Having developed a very successful regional team and strong customer base, he will now provide additional support to the service managers and teams in Scotland, Midlands North, Midlands South, as well as his existing Northern region. For more information about GEZE UK’s comprehensive range of automatic operators, manual door closers and window technology products call 01543 443000 or visit www.geze.co.uk