Door Industry Journal - Spring 2021

Also online at: www.dijonline.co.uk Domestic Garage Doors Q&A with Rob Bond, Thermador-UK Ltd Business Development Manager As Thermador-UK’s business development manager, Rob Bond has shared his industry insights by discussing our industries key topics. What are the current challenges for Garage Door installation companies? The challenge for most installation companies is keeping up with the current levels of demand. After asking our loyal customers the same question, we noted a large increase in the demand for insulated roller garage doors. I feel this has been driven by the Covid pandemic, where more people are now working from home. Homeowners haven’t been able to spend their money on activities or holidays, and as a result, they are spending on home improvements and creating usable spaces like garage conversions. How will the garage door industry grow over the next three years? Over-time more installation companies are going to develop new ideas and be proactive with generating new leads. I think digital marketing, such as social media and Google, will play a broader role within our growing industry. What do homeowners consider when purchasing a new garage door? Most customers who purchase a new garage door are driven by one of two factors; their existing door is broken, or they want to make home improvements. By changing the garage door from what most will have already, typically a steel up and over door, they will change this to an insulated, coloured, and automated product, preferably a Thermador-UK one. How does Thermador-UK help support Garage Door installation companies? We can offer our customers samples and sales brochures along with a second to none service. We pride ourselves on being large enough to handle great demand but small enough to care. At Thermador-UK, nothing is too much trouble. We value our customers and provide a high-quality product that is supported by exceptional customer care and delivery experience. We are developing new ways to support our customers, and I look forward to visiting them in person over the next few months.