Door Industry Journal - Spring 2021

SWS UK Announces Exclusive Extended Warranty SWS UK are pleased to announce the introduction of an exclusive, extended warranty, available up to 2 years, across their full range of GfA industrial motors. Working closely with GfA, SWS UK has made changes to how drives are specified so that they can now provide better guidance on usage. This initiative has allowed them to extend their warranty to up to 2 years for any GfA industrial motor used within their range of SeceuroDoor industrial roller shutters. They are confident that the exclusive, extended warranty will provide further peace of mind for their distributors and their customers. The innovative GfA dongle and associated app makes registering drives for the 2-year warranty quick and simple and can easily be done at the time of installation. Registering the drives will also allow distributors to monitor its use whilst keeping track of drive settings. The extended warranty is being rolled out alongside updates to the online configurator, an intuitive ordering tool which is available to SWS UK’s distributors and guides them in specifying the correct drive for their customer’s installation. Registering the Drive – what other Benefits are there? The mobile app also provides a comprehensive library of fault codes alongside detailed information on possible causes and solutions, saving time and money on site. Registering the drive through the app allows drive settings to be recorded each time an engineer visits or carries out a service, making it much easier to diagnose problems in the future. In addition, registering the drive with the app will provide distributors with a comprehensive overview, detailing when and where they were registered along with any information regarding future services or routine maintenance. SWS UK’s Account Managers and Customer Service team are available to provide further information on the new, extended warranty and can be reached on 01524 772400. Also online at: www.dijonline.co.uk Industrial Doors & Shutters 84 THE door industry journal spring 2021