Also online at: www.dijonline.co.uk 38 THE door industry journal spring 2022 Industry News Case Study: “IN2 Access Provides Technology Support for New Commend Product” As part of a new smart kiosk design, Commend UK Ltd. was looking for a way to allow customers to interact with the kiosk without having to rely on touch. IN2 Access & Control Ltd. was able to facilitate a solution using CleanSwitch hands-free technology from BBC Bircher Smart Access. As BBC Bircher’s distribution partner for the UK and Ireland, IN2 Access was in a unique position to offer Commend UK support. Derek Foreman, Managing Director at IN2 Access recalls, “I was speaking with the BBC Bircher representative about a recent global pricing agreement with the Commend Group. I then got in touch with Commend UK as Bircher’s UK distribution partner and said we would be happy to help in any way we could with UK projects – whether it be technical support or pricing.” The result of the nearly two-year development process was Commend UK’s smart kiosk model “OD22” featuring a sleek free-standing enclosure housing a 22-inch portrait-oriented screen made of toughened glass, and two contact-free calling buttons (it can also be wall mounted). According to Commend UK, the kiosk runs on the Commend Symphony platform – a cloud-based intercom system built around the principles of “privacy and security.” The kiosk also has a cloud-based marketing engine which powers the on-screen display. The two contact-free calling buttons located beneath the screen is where IN2 Access and BBC Bircher come into the picture. Former Solutions Manager at Commend UK, Rory Martin, spoke with Derek to identify a potential solution using the award-winning CleanSwitch – winner of the 2018 Red Dot Design Award. CleanSwitch offers contact-free activation up to 50cm away using microwave technology. The switch is commonly used in settings with stringent hygiene requirements, such as medical facilities or restaurants. It’s also © Photo courtesy of Commend UK Ltd © Photo courtesy of Commend UK Ltd
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