Door Industry Journal - Summer 2013

Also online at: www.dijonline.co.uk 54 THE door industry journal summer 2013 building hardware MASTERS OF OUR TRADE IronmongeryDirect has been in the business of supplying architectural ironmongery to builders, joiners and shop fitters for over 40 years. Starting out as a traditional shop, customers today can browse over 14,000 products in a 900-page catalogue, order online or via the contact centre, and now with a mobile App. The Company recognised the increasing trend for tradesmen accessing its website via mobile devices and launched a mobile website in 2012. Since the launch, sales from mobile devices have increased by 300%. In total 18% of online customers are using mobile devices to access the website. The mobile site is compatible with most Smartphone operating systems including iPhone, Android and Blackberry. The free App, available from the Apple App Store and Google Play Store, makes it even easier for tradesmen on-the-go to search for products, place orders and track their delivery status. This new App marks the company’s continued commitment to evolving its service to meet the needs of their customers. As pressures to complete jobs to tight budgets and time constraints increase, having easy access to goods that can be delivered quickly is essential; and being able to order supplies from the palm of their hand is on the increase. Trained to GAI (Guild of Architectural Ironmongers) standards, the contact centre team can assist with providing technical support or advice. Customers can order as late as 8pm for fast next working day delivery, plus it’s free on all orders over ú45. Monday delivery is also easily achieved with Sunday opening times, allowing orders to be placed up to 3:30pm for Monday delivery. If for any reason a product needs to be returned, customers can utilise the pre-paid returns label provided with the order. With the UK’s biggest range of quality products in stock for next day delivery as standard, an award winning service and low trade prices, IronmongeryDirect is proud to be the masters of their trade. Contact details. M: Ironmongery Direct, Scimitar Park, Basildon, Essex, SS13 1ND W: www.IronmongeryDirect.com T: 0808 168 28 28 E: sales@ironmongerydirect.com HEALTH ESTATES BENEFIT FROM LAIDLAW’S ANTI-LIGATURE RANGE Laidlaw has enhanced its Orbis Anti-Ligature range, suitable for a whole host of settings - not least of which health estates where such a fitting is preferred over alternatives. New products to feature in the enhanced range include the Knurled Knob set, which is designed to improve grip on the knob, and the new surface fixed pull handle, designed for added safety in situations were a non projecting handle is required. Sympathetically designed to ensure aesthetics are not compromised over function, the Orbis Anti-Ligature range comprises doorknob sets, door pulls, levers and escutcheons, hinges, pivot sets and mortice lockcases. Manufactured from durable stainless steel grade 316 or aluminium, the range is available in a satin stainless steel or silk anodised aluminium finish, making it possible to achieve a uniform aesthetic. For those looking for a solution comprising all parts required, the Orbis Anti-Ligature doorknob set is designed for use on standard mortice lockcases with centres of 72mm or above. The nature of an anti-ligature product means it is not possible to form a secure connection as it will always slip off the system, making it the fitting of choice in health care estates where it may be necessary to reduce the risk of implements being used to inflict harm to an individual or others. Research indicates that removing or reducing easy access to lethal methods of self-harm is an effective way of reducing the risk of suicide. As such, the report of the National Confidential Enquiry into Suicide (2) suggests it is necessary to remove or cover all likely ligature points in patient wards to prevent such an event occurring. From an added safety perspective, many of the anti-ligature items have been fire tested on timber doors for up to two hours and steel doors for up to four hours to ensure their suitability for use. For more information on Laidlaw and its range of solutions visit www.laidlaw.net