Door Industry Journal - Summer 2014

38 THE door industry journal summer 2014 Also online at: www.dijonline.co.uk NEW TRADE WEBSITE – HAVE YOU RECEIVED YOUR PACK? SWR continue to lead the way in the garage door trade spares arena, with more products and stock available for next day delivery than ever before. The team has also grown further with the arrival of Steven Lee, who is working in the customer service dept. and David McCarthy who is working in despatch. New Website Launch With more customers choosing to order online at their own convenience, SWR are in the process of launching a new more user friendly trade spares website. SWR base everything they do on customer feedback and pride themselves on the customer service levels they offer. The new website has followed this philosophy and is based primarily on recommendations from their customers. “Our customers have given us great feedback, and the insights they’ve shared have enabled us to focus on what really counts to them,” explains Lisa Bankole. “We’ve included several new features to make ordering quicker and easier than ever before. You can now quickly re-order items from your previous order archive, without re-entering entire stock orders. You can also add items and enter quantities direct from the main product or search pages to save time. The new features alongside the streamlined checkout process should save customers valuable time and we hope it makes a real difference.” “I would also like to stress the message that this website is strictly trade only. SWR are passionate about supporting our customers and the trade – SWR are and will remain trade only,” said Lisa Bankole. SWR Trade Spares have mailed out a user friendly website pack to all their trade customers over the past few weeks. If you haven’t received a pack yet, please call their friendly sales team on 0800 45 55 55 or 01442 219611 or visit - www.swrtradespares.com ALUTECH SECTIONAL DOOR SUMMER PROMOTION For a 3 month period Alutech are offering all painted doors at the same price as a white door. This includes not only the range of 14 standard colours but also any specialist painted door to a specific non standard RAL colour for the same white door price. The saving equates to anything up to £1000 off the list price. All doors are factory painted to ensure quality is good with a lead time of only 3-4 weeks. In addition to the ‘free colour’ promotion, the easy to follow price list has been updated and reissued. The most important changes are: • Clear identification of door sizes for Tension or Torsion springs • 7’ high doors for the price of a 6’6” door, and 7’6” door for the price of a 7’ door • All colours of leg cover profiles included in the standard door cost • All made to measure doors 3-4 weeks delivery • Stock doors delivered in a few days A copy of the price list is included within this publication, please contact Paul, Steve, Rob or Rob for a trade discount or alternatively if we can help answer any technical queries you may have, please call 01924 472 924 or email steve@jdukltd.co.uk garage doors