Door Industry Journal - Summer 2016

Also online at: www.dijonline.co.uk industry news NRG Automation reveal new 7 days a week Technical Support number NRG Automation pride themselves on being more than just a supplier and believe that customer support doesn’t end once a product is sold. In fact, NRG Automation strive to be with the customer every step of the way from sourcing a product, offering FREE product training, through to full on-site technical support during installation. The technical team led by Kim Arnold are on hand to deal with any query or problem that may be encountered, with over 90% of their calls being solved, there and then, over the phone when called from site by the installer. A new 7 days a week technical number has now been put into place to offer even more support to on-site installers. The new number is available to call 7 days a week from 08.30 – 7.30pm. In the unlikely event that a problem can’t be solved over the phone then NRG Automation can easily arrange for spare parts to be sent out or if needed a site visit can also be arranged. Saving money where you can is important to any business, so as well as competitive prices, long warranties, and a dedicated aftercare team, NRG Automation also offer FREE product training on all their products. Training can be arranged at your convenience and they will even come out to you. New Technical number = 07904 631 981 For more information on training, switching suppliers, technical issues or any other enquiry contact; sales@nrgautomation.co.uk