Door Industry Journal - Summer 2024

The Voice of the UK Door & Gate Industry | summer 2024 50 Years of Innovation at Chamberlain Doors Industrial Doors & Shutters Automated Gates & Barriers Industry News Domestic Garage Doors Automatic Doors, Access Control & Smart Security Entrance, Internal, Sliding & Bi-folding Doors Doorsets, Fire Doors, Safety & Security Locks & Building Hardware 50 YEARS 1974-2024

THE door industry journal summer 2024 Also online at: www.dijonline.co.uk Advertising and Editorial The Door Industry Journal PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 464147 F: 01444 464148 E: mail@doorindustryjournal.co.uk Design Agency Freelance Design & Graphics PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 461796 F: 01444 461596 E: info@freelance-design.co.uk Advisory Partner The Door & Hardware Federation The Barn Shuttington Fields Farm Main Road Shuttington Tamworth B79 0HA T: 01827 52337 F: 01827 310827 Printed Circulation: Door Industry Journal is a controlled free circulation publication and is available free of charge only to personnel who fall within our defined criteria. Copies are available on subscription to persons or companies who do not qualify. Our current printed circulation is just under 5000 copies. Digital Circulation: Our current digital circulation reaches around 12,500 readers. Annual Subscription Rates: £17.95 (UK), £29.95 (EU), £38.95 (Rest of World) To subscribe visit: www.doorindustryjournal.co.uk 3 Follow us on X @DoorIndustryJnl The Door Industry Journal is an independently produced and edited trade publication, published by Avalon Innovations LLP on behalf of the door, security, lock, ironmongery and automated gate industries, with support and guidance provided by our advisory partner The Door and Hardware Federation (dhf) and other carefully selected industry bodies. Companies selling to the any of the above industry sectors wishing to find out more about advertising or having articles published in the Door Industry Journal should visit our website at www.doorindustryjournal.co.uk or download our media pack at www.dijonline.co.uk . Alternatively, to obtain further information, discuss your advertising requirements or to enquire about special features and advertorials, please call us on 01444 464147 or send an email to advertising@doorindustryjournal.co.uk . Door Industry Journal is a trading style of Avalon Innovations LLP. Company No. OC364751 Derek Hibbart, Editor, Door Industry Journal welcome Welcome to the spring issue of the DIJ. Since our last issue, the election has been and gone and a new administration is in place. From a sector perspective this may be cause for optimism, as Labour has promised to build 1.5 million homes over the next five years and unblock the UK’s notoriously sluggish planning system. And where there are new houses, there’s work for us all. Will it happen? We can only hope so. And it may not be until after the summer and the long parliamentary recess before we get a clearer idea of how these plans will become reality. But while you wait, you at least have our summer issue to get stuck into. Here are just some of the stories we cover inside: • It’s a milestone birthday for Chamberlain Doors, which is celebrating 50 years in the business (page 6) • Remembering the life and career of Thomas J. Hörmann (page 16) • Discussing the Internet of Things – and the opportunities and challenges it presents for the industry (page 22) • The Pegasus Door Company wins big at the Suffolk Small Business Awards (page 56) • Read about the long and successful partnership between SWS UK and Somfy (page 62) • Trojon Roller Doors has just released a brand new samples pack that showcases its entire range (page 64) • A new Managing Director has taken the reigns at FBS Hörmann (page 80) • Alucorb announces a newly extended 25-year guarantee on HorizAL aluminium gates (page 90) • Owen Jones - Technical Director at Distinction Doors – discusses the importance of third-party certification for composite fire doors (page 106) • Last but not least, a bit of summer fun (page 122) OK, that lot should keep you going! I hope you have a relaxing summer break and enjoy some decent weather. I’ll be back with you again in the autumn.

6-7 Chamberlain Doors - 50 Years of Innovation to look back on, fifty years ahead. Also online at: www.dijonline.co.uk contents 5 30 Marantec UK: A New Era of Growth and Innovation We are excited to share the incredible progress made in our transition from Link Controls to Marantec UK. 70 Elevate Homes with Novoferm Side Hinged Doors Choosing the right doors is crucial when it comes to enhancing a home’s aesthetic appeal and functionality. 76 Industrial Motors: In Stock and Ready for Quick Delivery Ellard offers a full range of industrial motors, all in stock and readily available for quick delivery. 88 IN2 Access Now Offers Complete Comunello Gate Hardware Range IN2 Access, announces a significant expansion of its Comunello Gate hardware product portfolio. 96 Aqara U200 Smart Lock The Ultimate Smart Lock, Retrofitted for you. 104 Rising Demand for Aluminium Front Doors An Entrance to be Proud of. 112 Staying Power: Enhancing Door Functionality and Safety Craig Fox, Sales Director for Strand Hardware, outlines how door industry professionals might apply these little problem solvers. 115 Altro Door Kits from IronmongeryDirect Leading online supplier IronmongeryDirect has created a range of door kits to simplify the specification process. 122 Little Charlie THE door industry journal summer 2024 Industry News Industrial Doors & Shutters Domestic Garage Doors Automatic Doors, Access Control & Smart Security 6 74 Automated Gates & Barriers 85 46 95 Entrance, Internal, Sliding & Bi-folding Doors Doorsets, Fire Doors, Safety & Security 100 106 Locks & Building Hardware Take a Break Services 115 121 123

Also online at: www.dijonline.co.uk 6 THE door industry journal summer 2024 Industry News Chamberlain Doors - 50 Years of Innovation to Look Back on, Fifty Years Ahead! A keen eye for detail… The early years saw a focus on the supply and installation of garage doors in the North-West of England. Roy’s unwavering commitment to quality and a keen eye for detail quickly earned the Company a reputation for excellence and built a platform for expansion. Henry Ford is reputed to have said: “If I had asked people what they wanted, they would have said faster horses.” Customers can explain a problem - wanting to get somewhere faster - but not the ideal solution. Picking up on the nascent demand for alternatives to the traditional garage door, Roy’s entrepreneurial spirit kicked in and the decades that followed saw innovation-led growth. I didn’t know Chamberlain were first to do that! The eighties saw roller garage doors first introduced to the UK by Chamberlain from B&D Australia. Chamberlain was the first major importer of garage door automation from Mexico, forming a long-standing relationship with the now world’s no.1 in garage door automation, Chamberlain LiftMaster (no connection other than a shared name!). Chamberlain was first too with the introduction of new materials such as timber and GRP that further broadened their market reach. The nineties saw the first sectional doors land through a partnership with Martin Door USA. Chamberlain’s marketing of garage doors was also first to see TV advertising matched with the celebrity of the day, Larry Grayson and his classically appropriate catchphrase ‘Shut that door!’ One more first saw Chamberlain as a founding member of the Association of Garage Door Specialists, which has since become part of the Door & Hardware Federation, the Door Industry’s highly respected trade body. This series of remarkable first’s weren’t without risk – but Chamberlain’s and Roy’s vision have ultimately shaped the industry we see today. Simple to say, hard to do… In 1974, Chamberlain Doors began. It was shaped by the values of its founder, Roy Chamberlain; integrity, entrepreneurship and innovation.....all principles to facilitate the objective of delivering customer satisfaction. Simple to say but hard to do, yet the industry, customer and competitor alike, has acknowledged Chamberlain’s remarkable success story has been achieved by making good on this commitment to its customers. Chamberlain Doors’ Blackrod site was acquired in 1975 A remarkable sequence of firsts that shaped the Garage Door Industry ROLLER GARAGE DOORS GARAGE DOOR AUTOMATION SECTIONAL GARAGE DOORS

50 YEARS 1974-2024 7 THE door industry journal summer 2024 Also online at: www.dijonline.co.uk Industry News Integrity, honesty, loyalty and quality, the sustainers of partnerships Entwined with this innovative drive is a mind-set that drives the business forward still - strong partnerships. Chamberlain’s ability to nurture customer and supplier partnerships for mutual success has taken it to the position of the largest independent garage door specialist in the UK. It is the leading customer of all the major manufacturers of garage doors and is now meeting the needs of house builders, builders’ merchants, garage door specialist installers, local authorities, architects and homeowners. A long way from a modest garage door supply and install business in the 70’s, but still following the same core philosophy. Roy sadly passed away last year, but his legacy continues in the hands of the senior team, many of whom have been part of the Chamberlain story from the early years. Karen Diggle, Managing Director said, “We’ve such a strong business and the drive and energy of Roy’s approach is ever-present in our thinking about the evolution of Chamberlain Doors to bring ever better products and services to our customers”. What next? The next leap is Chamberlain’s planning for sustainability. Garage doors are inherently bulky and reducing the carbon footprint of their distribution is the challenge Chamberlain has set for the years ahead. Already recognised for its outstanding fleet as a winner of the SME Van Operator of the Year, you might expect that electric vehicles are the obvious next step, but Chamberlain, in typical fashion, is looking beyond. Hydrogen fuel cell powered vehicles are seen by the management team as the cleanest green technology and, whilst the technology is not quite yet widely available, it’s the trajectory the development plans for the fleet are taking. The UK’s most innovative garage door company, delivering doors on vehicles that only emit a drop of water, now that’s something to think about! 50 years of innovation to look back on, fifty years ahead!

Also online at: www.dijonline.co.uk 8 THE door industry journal summer 2024 Industry News dhf Advises on the Critical Role of Environmental Product Declarations Tamworth-based trade association Door & Hardware Federation (dhf) is once again stressing the importance of Environmental Product Declarations (EPDs). An EPD is an independently verified and registered document that communicates transparent and comparable information about a products’ life-cycle environmental impact. In summary, it measures a product’s environmental ‘footprint’. EPDs demonstrate the results of a Life Cycle Assessment (LCA), detailing the ‘cradle to grave’ environmental impact of all processes involved with the manufacture of a product. These can include extraction and processing of raw materials, transport, all elements of the manufacturing process, dismantling and waste disposal. “Although it is not yet compulsory to use EPD in the UK, the market is increasingly self-regulating as manufacturers seek to demonstrate carbon transparency and market their products accordingly,” explains dhf’s Commercial Director, Patricia Sowsbery-Stevens. “Participation in the EPD programme is essential if the construction industry is to meet the growing demand for greater sustainability. We are delighted to be able to support our Building Hardware Group members by offering generic EPD.” A generic EPD is typically offered by trade associations and features data for similar products produced by a range of manufacturers. It provides a cost-effective way for manufacturers to meet changing market conditions and can save tens of thousands of pounds. Back in June 2017, dhf was widely considered ‘ahead of the game’ in launching 14 generic EPDs, including ones for locks, door and window handles, hinges (single axis), lock cylinders, sliding door gear, window fittings, door closers, panic exit devices, letter boxes, padlocks, electromechanical hardware and push button locks and since then, the federation has been educating and informing the market about the role and growing importance of EPD in the sustainability process; a complicated subject, dhf has been plugging the ‘information gap’. This has effectively enabled members of the Building Hardware Group to meet changing market conditions. dhf is pleased to announce that the 14 EPDs have just been renewed and will be valid until March 2029. “Environmental Product Declarations (EPD) provide manufacturers with key differentiators in today’s market by enhancing their profile and demonstrating environmental commitments,” continues Patricia. EPDs offer quantified data on environmental impacts like embodied carbon and acidification, allowing manufacturers to exceed customer expectations with increased transparency. They promote product reputation through internationally recognised standards, support innovative product development by improving efficiency, enable comprehensive life cycle management and are recognised by building assessment schemes. EPDs also inform Building Information Modelling (BIM) software, aiding comparisons and improving a building’s environmental performance. “dhf continues to support the green agenda and is considering offering generic EPDs for other product groups. EPDs are considered crucial in demonstrating continued sustainability and providing reliable information so one product can be compared with another by looking at the various lifecycle stages,” concludes Patricia. The UK has set a target to achieve net-zero carbon emissions by 2050. To establish which dhf members hold EPDs, visit bit.ly/49QaLvG Charity Fun at Garador It was fun and laughter at leading garage door manufacturer Garador recently when employees joined to raise money for Comic Relief’s 2024 Red Nose Day charity appeal. The appeal was based around doing something funny for money and Garador staff certainly raised a lot of laughter when they arrived at work in an astonishing variety of brightly coloured clothes. Wearing crazily striped blazers and dresses to iridescent leggings and false red noses, everyone had a lot of fun collecting donations for the charity. “Red Nose Day raises money to help end child poverty and it was wonderful to see our employees come together so strongly to give their support,” said Garador’s Managing Director, Jon Watson. “We have several charity events planned for this year, but this, without doubt, is the most fun and brought in lots of laughs as well as money!”

Also online at: www.dijonline.co.uk 10 THE door industry journal summer 2024 Industry News Seismic Step Change for Security Beckons It may have missed the preelection Parliamentary ‘wash-up’ but cross-party support behind ‘Martyn’s Law’ means that is likely to progress through the legislative process. The Automatic Door Suppliers Association considers the impact of potential new anti-terrorism legislation to improve venue security and urges the industry and venue owners to start planning now. We live in dangerous times and the reality is, when we consider entrance solutions, our approach must extend beyond dynamic design aesthetics and basic functionality, to higher degrees of safety and security. Earlier this year, a public consultation took place into ‘Martyn’s Law’. This draft legislation is named after Martyn Hett, who was tragically killed alongside 21 others in the Manchester Arena terrorist attack in 2017. Prior to the election being called, feedback from a consultation process was being analysed prior to ascent to Parliament. If made law, The Terrorism (Protection of Premises) Act will affect organisations, businesses, local and public authorities and individuals who own or operate publicly accessible premises or events. It is likely to have a profound impact on the need for effective entrance solutions for concert halls, stadiums, shopping centres and any other venues with capacity greater than 800. The Act could introduced as early as next year and would require venues to fulfil ‘necessary but proportionate steps’ according to their capacity (based on standard or enhanced tiers) in order to mitigate the impact of a terrorist attack and reduce harm. In addition to the new bill, there remains an existing duty of care for organisations to ensure that employees are not put at risk. So, what might requirements for enhanced entrance solutions mean in practical terms? • Increased Demand for Security Technology: Entrance solutions providers would see a surge in demand for advanced security technologies. This might include biometric scanners, facial recognition systems, or automated threat detection systems to enhance the screening process while maintaining efficiency. • Integration of Comprehensive Security Systems: Venue owners would need to invest in integrated security systems that cover all aspects of entrance control, from ticket validation to threat detection. Entrance solutions would need to seamlessly integrate with surveillance cameras, access control systems and emergency response protocols to provide a holistic security approach. • Adoption of Access Control Measures: Access control measures, such as turnstiles, gates, or barriers, would become more commonplace at venue entrances. These systems would help manage the flow of people while ensuring that only authorised individuals enter the premises. Integration with ticketing systems and ID verification processes would be essential for effective access control.

Also online at: www.dijonline.co.uk 11 THE door industry journal summer 2024 Industry News • Enhanced Screening Processes: Entrance solutions would need to incorporate more robust screening processes to detect potential threats, such as weapons or explosives. This might involve the deployment of metal detectors, X-ray scanners, or explosive trace detection technologies to supplement traditional bag checks and pat-downs. • Focus on User Experience: While security is paramount, venue owners would also need to prioritise the user experience to minimise disruption and maintain a positive guest experience. Entrance solutions providers will need to innovate solutions that balance security requirements with efficiency and convenience, incorporating speed lanes for pre-screened individuals to reduce wait times. • Regulatory Compliance: Entrance solutions would need to adhere to stringent regulatory requirements mandated by ‘Martyn’s Law’. This could involve certifications for security standards, regular audits of entrance control systems and ongoing training for staff to ensure compliance with evolving security protocols. Darren Hyde, Technical Training Manager for the Automatic Door Suppliers Association, believes that one of the potential ways to reduce risk would be using Powered Pedestrian Doors (PPDs) with lock down systems, in conjunction with internal powered operated entrance control equipment (POPECE) - speed lanes or turnstiles. “For PPDs, security must always be matched with user safety,” he says. “A correctly specified system can achieve both. The latest version of Standard EN 16005:2023 highlights the need to prevent contact with users if they are vulnerable. Risk assessments to ensure the correct level of safety is paramount to create a safe system for all users. It is possible to achieve this while installing a system that can meet the latest security standards. ADSA has produced a document that advises on the difference between all these different security standards which is available to all its members.” In 2022, the first standard for safety in use of POPECE – BS EN 17352 - was published. This has subsequently been harmonised/designated to become a minimum legal requirement for safety levels. Some of these products not only work as a deterrent but can also add higher levels of security. Just like PPDs, it is essential that these products are correctly specified to meet building security and users’ safety requirements. If it is probable that vulnerable traffic could be using POPECE equipment, it is essential that the levels of safety defined within EN 17352 are exceeded. Adds Darren: “Correctly specified POPECE equipment fitted with smart access control, could assist in verifying identities and numbers of persons that are within the building. They could also interface with facial recognition equipment to further boost security measures, similar to those that you see in some modern airports.” Although legal requirements may still be a year away, architects and venue owners are being urged to consider requirements now to incorporate with new developments or plan retrofit requirements for existing ones. The need for preparation in the management of such buildings was highlighted in recent weeks. Co-op Live, a new 23,500-capacity venue in Manchester – the same city as the 2017 attack – hit the headlines for all the wrong reasons. It was forced to cancel scheduled gigs by comedian Peter Kay due to ‘safety concerns and delayed power tests’. Developed as the UK’s largest arena, it is ‘fully electric’ but test issues at its launch prompted the resignation of its general manager. This only underlines the need to address all aspects of integration and smart building control and similarly, the automatic door industry must do the same in respect of the development of innovative solutions and the development of its people. Likewise, architects, specifiers, building owners and managers need to plan for sizeable work projects and make themselves aware of market solutions that can adequately address all needs. ADSA provides training on standards for both PPD and POPECE. For more information on membership and training courses visit: www.adsa.org.uk or phone 01827 216136.

Also online at: www.dijonline.co.uk IN2 Access Launches New B2B Trade Website IN2 Access, a leading provider of sales and technical support in the automatic gate, industrial and pedestrian door markets, has been serving the industry for over 14 years. The company offers a range of bespoke in-house and off-the-shelf solutions and has established strategic partnerships with leading global industry brands such as BBC Bircher Smart Access, Witt, Comunello and Comlink. Recently, IN2 Access announced the launch of their new trade-only website: www.in2accesstrade.co.uk . Unlike the main retail site (www.in2access.co.uk), the trade website requires a customer login to view pricing. Once logged in, customers will automatically see their discounted trade pricing. “Instant trade pricing has been a long-requested feature from our customers,” said IN2 Access Managing Director Derek Foreman. “We are pleased to finally offer this functionality.” The new trade website is continually updated with additional products. Currently, only the top-selling items are available, with more being added daily. “Our retail site features over 1,500 SKUs and our goal is to eventually offer all of those products on our trade site as well,” Derek explained. “Customer feedback is crucial, so we will prioritise the products they request first.” A significant advantage of the trade website is the ability to specify and purchase Comunello gate hardware and automation products online. These items, which are currently ‘view-only’ on the retail site, will be available for trade customers to purchase Industry News Figure 2. Instant trade pricing available Figure 1. IN2 Access new trade website

at discounted prices on the new site. Customers with credit accounts will also have the option to purchase using their credit or pay with a credit card as normal – another highly requested feature. “The main retail website will remain available for our end-user customers,” Derek noted. “While many of our trade customers currently use the main site, we anticipate they will transition to the trade website to take advantage of their trade discounts, especially as we continue to enhance it with more products and B2B features.” During the rollout phase, both new and existing customers are encouraged to contact IN2 Access for their trade website login, which is separate from their main website credentials. To apply for a trade login, visit www.in2accesstrade.co.uk , email sales@in2access.co.uk , or call 01691 655150. 13 THE door industry journal summer 2024 Also online at: www.dijonline.co.uk Martin Sayers Direct Response Copywriter Are you lost for words? Do you want your company to feature in the Door Industry Journal but don’t know what to write? Don’t worry, help is at hand… Martin Sayers at MSCopy is the copywriting partner for the DIJ and is available to write your editorial, marketing and advertising copy. It is his job to write words that drive customers to your door. Martin has over a decade of experience and can produce copy for you based on a simple written brief or telephone interview. If words are failing you then contact Martin Sayers today – call 01223 476286 or email mail@mscopy.co.uk www.mscopy.co.uk This column intends to give you advice on how to improve your marketing communications – websites, emails, brochures etc. As a copywriter, it’s my job to sell with words and I hope you can benefit from my experience. If you send marketing emails, then here’s a way to make them better: Before you send anything, read it through as if you’re the recipient, not the sender. And when you do, concentrate on two things: • Does the subject line and opening make me want to read on? • Does this email make me want to do what’s being asked? If the answer to either of these is no, you have work to do. And if it’s a particularly important email, I suggest you send it to yourself. Then wait a day or two before you open and read it. Then look at it through the eyes of the person or people you’re sending to. Remember that, with any email, you must write something your audience wants or needs to hear. Martin on Marketing

Also online at: www.dijonline.co.uk EPD Environmental Declaration for WI´SNIOWSKI Fencing and Gates Environmental Product Declarations are essential for investors who value the choice of quality and sustainable materials, i.e., products created with the environment in mind. The Polish Building Research Institute has checked the production process used to manufacture WIS´ NIOWSKI fencing and gates and issued appropriate documentation that allows us to proudly boast about the Environmental Product Declaration Type III Environmental Product Declaration (EPD) for fencing systems and industrial gates manufactured in Poland. WI´SNIOWSKI products for which an EPD was obtained are fencing, gates, industrial gates, segments and VEGA panels. No by-products are produced in the production process of these elements. Only recycled or recovered raw materials are used to manufacture them. The Environmental Product Declaration allows you to trace in detail the product’s impact on the environment throughout its entire life cycle (LCA— Life Cycle Assessment)—from the acquisition of materials through the production stage, transport, assembly, use, disposal and recycling. Special declaration for WI´SNIOWSKI products The declaration specifies the following parameters: the amount of raw materials necessary to produce the product, the energy consumption of the production process, water and electricity consumption, data on emissions to water, soil and air and the amount of waste generated throughout the entire cycle. This detailed information shows a specific product’s impact on the environment throughout its entire life cycle. Thanks to the EPD declaration, customers who use the products have access to knowledge about their carbon footprint, environmental impact and the raw materials used in the production process. On this basis, they can, among others, assess the entire life cycle of the product and the building itself. This will allow the designer to incorporate sustainable and durable solutions with a view to future emissions that will arise during the operational phase - already at the design stage. Customers, in turn, have access to the EPD declaration, which also allows them to make conscious consumer decisions related to reducing the impact of their investment on the environment. Moreover, the use of products with a type III environmental declaration increases the number of points in the process of green certification of buildings in wellknown programs: BREEAM, LEED and others - said Karolina Dorula-Mamala, Head of the Product Research and Certification Department and ESG Project Manager at WI´SNIOWSKI. Obtaining an EPD declaration is preceded by verification by an accredited and notified certified body; in this case, it was the Building Research Institute. It assesses the product life cycle based on its compliance with the requirements of the standards EN ISO 14025 Environmental labels and declarations type III and EN 15804 Sustainability of construction works - Environmental product declarations - Basic principles of categorisation of construction products. The recommendation of the Building Research Institute for the type III environmental declaration for gates and fencing systems is a reliable confirmation that WI´SNIOWSKI products are the best choice for sustainable construction – on the Polish and international markets. By introducing products which, on the one hand, are less emissive and, on the other hand, provide competitive technical parameters, WI´SNIOWSKI can significantly reduce the impact of our production processes on the environment. 14 THE door industry journal summer 2024 Industry News

Also online at: www.dijonline.co.uk 16 THE door industry journal summer 2024 Industry News Remembering Senior Partner Thomas J. Hörmann Is there anything he would have done differently today? “Nothing at all, to be honest!” Thomas J. Hörmann once said with complete conviction. He looked back with satisfaction at the many decisions he had to make as a company director and the ever-increasing responsibilities that came with the job over the decades. Born in Bielefeld, Thomas J. Hörmann became a chartered engineer before officially joining the company in 1963, at a time when it was very different from what it is today. The product range was smaller, there were fewer employees and sites and very limited sales outside Germany. However, the deep roots in the region and the inextricable link between family and business are as strong today as they were then. In 1963, Thomas J. Hörmann joined his father, Hermann Hörmann, in a company that his grandfather, August Hörmann, had founded in 1935 under the name ‘Bielefelder Stahltürenfabrik’ (Bielefeld steel doors factory). His roles within the family business The young entrepreneur was initially drawn to Freisen in the Saarland, where a factory for steel fire-rated doors had recently been completed. From there, he managed the business for 25 years. The company founded another plant in Eckelhausen in the Saarland in 1972, followed by acquisitions in Germany and abroad in the 1980s. As the 1980s drew to a close, Thomas J. Hörmann, together with his brothers, took on greater responsibilities alongside his father at the company’s headquarters in Steinhagen and relocated from St. Wendel (Saarland) to Bielefeld to play a more active role in the business’s operations. In 1990, he joined his father, Hermann Hörmann, as a personally liable partner of the Hörmann Group. Other forward-looking decisions were made during this period, highlighting the entrepreneur’s open-minded approach. In 1988, Thomas J. Hörmann seized the opportunity and took over Schörghuber Spezialtüren KG, Germany’s leading supplier of timber fire-rated doors. He also took the family business international, paving the way for its current global focus. A new factory was built in Genk, Belgium and the acquisition of the French door manufacturer Tubauto gave the company a strong presence in France. Hörmann now has sites in more than 40 countries. Following the death of his father, Hermann Hörmann, in 1994, Thomas J. Hörmann, together with his sons Martin J. Hörmann (joined in 1990) and Christoph Hörmann (joined in 1992), became the third and fourth generations of the family to run the company. Today, the first members of the fifth generation are already working in the company. In the last few years, Thomas J. Hörmann increasingly handed over the operational side of the business to his sons. However, he remained a personally liable partner and was involved in new construction projects, investments in the production sites and new products. Up until his death, he could be found at the company headquarters in Steinhagen almost every day. When asked to describe his perfect working day at Hörmann, he once replied: “From 8 a.m. to 6 p.m. in the office.” Even if work seemed like a hobby, he made time for many other interests. He was a keen horse rider, tennis player and golf and ski enthusiast. In addition, he also cared deeply about social and cultural issues. Together with his wife, Sybille Hörmann, who initiated the projects, he promoted integrative golf tournaments, offered production factories as venues for cultural events, or sponsored sporting activities. Environmental awareness was another topic close to his heart. Sustainable production and green transport logistics were as important to him as the environmental projects he supported with his sons and grandsons. An influential entrepreneur Thomas J. Hörmann’s outstanding personality was characterised by his warmth, strong sense of responsibility, entrepreneurial vision and courage. With his exemplary motivation, exceptional expertise and admirable energy into old age, he led the Hörmann Group to its present international significance. He accompanied many employees along their careers at Hörmann and was a direct contact person and role model. He firmly believed that the employees were at the company’s core and the foundation of its success. Thomas J. Hörmann, a personally liable partner of the Hörmann Group, passed away in March at the age of 85 after a long and fulfilling life. He was the third generation of his family to manage the Hörmann family business. Under his visionary leadership, the company evolved into a global door manufacturer with firm roots in Steinhagen in the East-Westphalian region of Germany.

From homes and offices to educational settings and restaurants, most of our modern lives are lived inside buildings. And while our urbanised day-to-day routines are fine, if we’re moving enough and getting some time outdoors, we must consider the indoor air we breathe daily. Modern buildings are increasingly airtight, which is excellent for energy efficiency — after all, who wants to waste energy or live in a draughty, uncomfortable environment? But while building envelope integrity is important, ventilation is equally essential to creating healthy, energyefficient indoor spaces. But why is ventilation so important? And what are the risks associated with poor ventilation? Ventilation and Bad Air Ventilation is the process of exchanging or replacing air in an indoor space. It removes odours and pollutants, controls moisture levels and helps regulate temperatures. By allowing bad air to leave the building, ventilation helps minimise areas where stale air or pollutants may accumulate and removes any excess moisture. Indoor air can be of much worse quality than the air outdoors. From VOCs and CO2 to moisture production, how we live our lives and what we do causes our bad indoor air. The Problem with Moisture Whether in your home, office, or public building, simply breathing and carrying out day-to-day activities — like cooking, cleaning and kettle-boiling — causes moisture. Did you know it’s estimated that the average person adds around 2.5kgs of water vapour (a whopping ten glasses of water!) to the air every day? The 2.5kgs of moisture produced then settles on cool surfaces, such as walls, windows and worktops, as condensation, quickly leading to dampness and mould growth. And while mould and mildew are unsightly, it’s also home to fungi-feeding mites. Even more worryingly, mould aggravates respiratory conditions and allergies and can damage your health. Indoor VOCs Volatile Organic Compounds (VOCs) are found in many commercial and household products, from paints and varnishes to cleaning products and air fresheners. Emitted as a gas, exposure to VOCs can cause short- and long-term health problems. Found in much higher concentrations indoors, VOCs are responsible for less serious health issues such as headaches and eye, nose and throat irritation, but some are also known to cause cancer in animals and humans. Metabolic Carbon Dioxide Carbon dioxide is released whenever you exhale, a byproduct of your metabolism. But breathing in too much CO2 isn’t The Importance of Maintaining Good Indoor Air Quality Did you know it’s estimated that we now spend 90% of our time indoors? Also online at: www.dijonline.co.uk 18 THE door industry journal summer 2024 Industry News

good for you. The build-up of CO2 inside a building without adequate ventilation can cause a lack of concentration or tiredness. A damaging pollutant, high carbon dioxide levels in your bloodstream can also cause seizures, delirium, difficulty breathing or even respiratory failure. A recent study found that lower levels of CO2 than previously thought pose a risk, with poorly ventilated bedrooms, classrooms and offices typically found to contain higher-than-safe carbon dioxide levels. Ventilate for Better Health A well-ventilated space not only ensures comfort but has also been linked to improved concentration and sleep quality and reduced sick days. The removal of stale air and the introduction of fresh air into a building also helps to remove air containing virus particles. Government guidance on reducing the spread of respiratory infections, including COVID-19, states: “In poorly ventilated rooms the amount of virus in the air can build up, increasing the risk of spread, especially if there are lots of infected people in the room. The risk of airborne transmission is increased when occupants in an enclosed space are participating in energetic activity, such as exercising, or when they are shouting, singing, or talking loudly… Bringing fresh air into a room and removing older stale air that contains virus particles reduces the chance of spreading respiratory infections. The more fresh air that is brought inside, the quicker any airborne virus will be removed from the room.” Adequate air movement in your indoor space is essential to dissipate any nasty, health-threatening particles floating around in your working or living environment. Creating Passive Airflow By using the natural forces of wind and temperature differences, passive airflow can be created through intentional openings, such as doors, windows, or ventilation louvres in walls or doors. Natural Ventilation As air naturally flows from high-pressure to low-pressure areas, natural ventilation airflow can be created by strategically fitting ventilation louvres. Louvre systems are ideal for doors or partitions in offices and classrooms or in doors to plant rooms, stores, computer rooms, changing facilities and manufacturing areas where ventilation is needed. Whether using wind, temperature differences or creating the stack effect, which drives natural airflow caused by thermal conditions, natural ventilation will improve your building’s indoor air quality and energy efficiency. It will also reduce the need for expensive mechanical ventilation systems. The Benefits of Natural Ventilation How ZEROplus Can Help To help make your building or space healthier, more comfortable and more productive using natural ventilation, you need louvre systems you can trust. At ZEROplus, we’re proud to supply a range of non-fire-rated and fire-rated louvres in various shapes and sizes to suit your needs. Our L-700-RX louvre looks great, eliminates the need to drill holes through your door, has a 55% free area and is available in various stock sizes, saving you time and money. Our FDLS louvre system can be used on doors from 29mm to any thickness, has a 50% free area and can be fitted with our intumescent fire block, making it fire-rated and suitable to use in fire doors to rooms that need ventilation. Louvre systems will help improve the indoor air quality in your public, commercial, or residential building. Whether fitted in walls or doors, they’re an effective way to create the airflow you need, making your space healthier and more productive and improving your building’s performance. Also online at: www.dijonline.co.uk Industry News 19 THE door industry journal summer 2024 Natural ventilation will help to: • Improve air quality and energy efficiency • Reduce pollutants in the air • Remove excess moisture, reducing the risk of mildew & mould growth • Remove harmful VOCs and the build-up of carbon dioxide • Reduce potential health issues • Improve concentration, focus and productivity • Improve comfort and sleep quality • Reduce the number of sick days taken • Reduce the spread of respiratory infections zeroplus.co.uk

OPEN DOORS Sustainability …….. what a big topic. Sustainability is a vast and complex subject, with many different threads that sometimes make it difficult to keep up to date with the relevant legislation and guidelines affecting our members. The expression ‘can’t see the wood for the trees’ comes to mind. So, to address this, here at dhf, we have set up a Sustainability Working Group comprising staff and representatives from each of our six product groups. The initial meeting held in April focused on defining the objectives of the Group, particularly how we could best support our members. This resulted in agreeing 3 main benefits that we could realistically deliver as follows: 1. Create awareness and pass on relevant information 2. Identify potential benefits and opportunities 3. Provide support where it is reasonable and practicable Initial work areas identified at the meeting include (a) Extended Producer Responsibilities (EPR) and (b) Producing an Introductory Sustainability Guide for dhf members. Additionally, in line with the government’s green agenda, which emphasises reducing carbon footprints, promoting renewable energy and one area we’re particularly interested in, implementing sustainable practices across industries. One such area that has become increasingly important is Environmental Product Declarations (EPD) and dhf has been active since 2017 in offering 14 generic EPDs for building hardware components. These EPDs have recently been renewed and will be valid until March 2029 … please see the full article on page 8. By addressing these key areas, dhf aims to help our members navigate the complexities of sustainability, turning challenges into opportunities for growth and innovation. Together, we can make meaningful progress towards a sustainable future and start to see what the wood looks like again. A regular comment column, brought to you by Bob Perry, CEO, Door and Hardware Federation For more information, please visit www.dhfonline.org.uk THE door industry journal summer 2024 Also online at: www.dijonline.co.uk Bob Perry, dhf CEO Garador Celebrates Football Success Keen football supporters at leading garage door manufacturer Garador are looking forward to an exciting new season after Yeovil Town’s promotion back into the National League. Garador is a major sponsor of the Yeovil Town football team. Garador’s managing director, Jon Watson, said: “It is really great news to see our local football team enjoying so much success now. It the past they have had a roller coaster ride of wins and losses, from progressing all the way to the Championships just ten years ago to a number of unfortunate losses. “Now, with this latest promotion, they are firmly back on track and we are delighted to sponsor them for the 2024-25 season in the National League. We wish them all the best.” Garador’s headquarters and major garage door manufacturing plant is based on the outskirts of Yeovil and the company is deeply committed to supporting the local community. Garador actively supports a number of local organisations and charities and is dedicated to making a positive impact in our area. Erratum Re: ‘Ellard sees major growth through new starters across the company’. In our Spring issue on page 29, we incorrectly captioned an image of Lee Smith as Stuart Topping. Correctly captioned images are shown below. We wish to apologise unreservedly to Ellard for this error happening. Lee Smith Stuart Topping

Also online at: www.dijonline.co.uk 22 THE door industry journal summer 2024 Industry News Why Companies Must Embrace the Internet of Things The conditions for IoT implementation are right. Within 12 months, most businesses will be using some form of IoT in their everyday operations, which is why it’s the perfect time to begin. Smart, connected products present a game-changer for industrial operations, driving efficiency, higher profit and improved customer service. The moment promises excitement and potential, presenting a golden opportunity for businesses to thrive in a competitive space. Let’s dive into the IoT landscape and discover what lies ahead. What is IoT? IoT technology enables devices to connect and exchange data over the internet. Sensors are embedded into physical objects so data can be transmitted to online servers through gateways and cloud platforms. IoT sensors collect data such as temperature, humidity, motion and location, using these insights to achieve advanced monitoring capabilities. For example, smart cameras and control systems enhance security using real-time monitoring and alerts. Why is the Time Now for IoT? The technology foundations have been set for reliable, accessible IoT solutions. Enhanced connectivity and sensory capabilities have reached an advanced level to integrate with existing systems. With the worldwide adoption of IoT, devices are cheaper and security measures more robust. Smart devices allow businesses to revolutionise operations and drive productivity to new heights. Why Companies Who Embrace IoT Can Be Early Winners IoT reduces pressure on manual labour, enhances security and safety and minimises product downtime. These smart devices offer operation managers a full view of all activity across entire buildings, unlocking advanced levels of oversight. In the door manufacturing industry, in particular, IoT sensors can track every time a door opens and closes, the specific location of the door as well as maintenance reports and potential faults. This helps ensure optimum performance across all products and gives better product and usage understanding. Predictive Maintenance: the Key to Future-Proofed Operations With IoT devices, product malfunctions can be predicted before faults occur, preventing unexpected downtime and saving costs. Notifications, like email or SMS, alert relevant staff as soon as abnormalities in product activity arise, facilitating early fixes.This proactive approach improves first-time fix rates (FTFR) and reduces emergency repair expenses. When service teams can access a dynamic dashboard of product data, repairs can be carried out more efficiently. Enhanced Safety Measures Monitoring safety across extensive facilities can be challenging. IoT devices can produce real-time alerts to notify personnel of hazards. In the case of a malfunction, users can set up customisable notifications and emergency response mechanisms to improve safety measures. IoT systems operate 24/7, providing a reliable oversight of all activity across a building.

Questions Your Customers May Ask About IoT Companies may be concerned about the adoption of new technology when transforming to a digital age. Here’s how to prepare for frequently asked customer questions: • Won’t new technology be more complicated to install? Installing an IoT gateway is simple; most device manufacturers, including GfA, use a plug-and-play approach. Installers don’t need existing IT knowledge to implement the devices. • Are IoT products costly? The cost of IoT-enabled products can vary depending on the type and number of deployed devices. However, the long-term benefits outweigh the initial expense, as companies usually spend significantly less on product maintenance. • What happens if IoT sensors pick up a fault in machinery? Workflows can be implemented to notify personnel when product faults are about to occur. This early detection can flag inconsistencies to service teams so fixes can be sorted promptly. • What are the security concerns with IoT? Companies leveraging IoT devices have complete autonomy over their data and how it’s shared; data is only shared with the company supplying the product. The implementation of the PSTI Act 2022 ensures overall compliance for relevant connectable products. • What is the future of IoT? IoT devices will continue to be developed to encourage widespread adoption across various industries. New technologies and machine learning are consistently evolving to analyse large volumes of data and make autonomous decisions in real-time. GfA: Leading the IoT Revolution GfA is a world leader in industrial door drive manufacturing. Standing at the forefront of the IoT revolution, their commitment to advanced digital solutions sets them apart. GfA is the perfect partner for businesses looking to future-proof their operations. Have some thoughts about IoT? We want to hear them! sales@gfa-elektromaten.co.uk | www.gfa-elektromaten.co.uk | T: (0)1926 452 452 Andrew Collett With over 30 years’ industry experience, Andrew is the managing director of GfA UK, the leading supplier of industrial door drives and controls in the UK. 23 THE door industry journal summer 2024 Also online at: www.dijonline.co.uk Industry News Scan the QR code to read more about IoT

Also online at: www.dijonline.co.uk 24 THE door industry journal summer 2024 Industry News 2p or Not 2p, THAT is the Question? By Karen Hibbart, Creative Director Raised the daughter of parents who worked in your typical ‘Grace Brothers’ department store, it seemed logical that I would land a Saturday job there and ‘keep it in the family’. I was assigned a position, working in the Soft Furnishings Department. I had a strict upbringing, so respecting people, especially my tyrant boss, was par for the course and for some reason, he watched me like a hawk. One day I remember this really grumpy man and his wife, coming in to buy a complete set of bed linen, pillows and a duvet. It was a huge sale for me and I was very proud. He paid with cash and unbeknown to me, but not to my boss, I overcharged by 2p, but the customer had gone. Swiftly, my boss very firmly instructed me to take 2p from the till and run out into a very busy shopping precinct, find the customer and return his 2p. I did it! I found him! After apologising for my mistake, I handed the man his 2p. All of a sudden, this grumpy man, whom I had served only 30 minutes earlier, changed. His response was “But it is only 2p!”. “But it is your 2p and I made a mistake” I replied. Over the next couple of years, this man always returned to the store to buy anything linen related, towels, sheets etc. from me. Always with a smile and seemingly pleased to see me, as if I was a long lost friend. So what is the point of my story? Every industry has its competitors and a business with a professional identity and reputation for good customer service, can win business from a company that lacks one. Gone are the days of the John Bull Printing Set and polaroids and if I have lost you already, Google it! If your competitor uses professional photography, why would you take snaps on a mobile phone (unless you are really good at it)? If they use a copywriter or an agency to write their articles, why would you rush to cobble something together at the 11th hour, because you have been too busy running your business, leaving you feeling that you forgot something? At the end of the day, you are paying the same for the publicity, so why not get as much for your money, as you possibly can? It’s not just about what you provide, it is more about how it is perceived by the reader. If you go to the supermarket and see the latest BOGOF deal, do you leave the freebie behind because you don’t really need it? Of course you don’t. It is in our chemistry to want to get something for nothing (even if it ends up in the bin, because you couldn’t eat it in time, before it went out of date!). So maximise on your investment. Don’t be a ‘NOT 2p’. Advertising is an investment and you do it to get a return on your money. Presenting your business in a professional manner, shows that you care. Take pride in your business. Treat people in the same way in which you would want to be treated yourself. After all, it costs nothing to be helpful and always do the best job you can, regardless of what your job, or business entails, in an on time, on budget, professional manner. All of my working career, my business has come from referral, many customers having been with me from the start. If you do a good job, chances are your customers will remain loyal to YOU and you will be recommended. Taking this all into consideration, what side are you on? 2p or not 2p, THAT is the question? Have you liked our Facebook and X pages yet? We post news everyday! www.facebook.com/DoorIndustryJournal www.x.com/DoorIndustryJnl

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