Questions Your Customers May Ask About IoT Companies may be concerned about the adoption of new technology when transforming to a digital age. Here’s how to prepare for frequently asked customer questions: • Won’t new technology be more complicated to install? Installing an IoT gateway is simple; most device manufacturers, including GfA, use a plug-and-play approach. Installers don’t need existing IT knowledge to implement the devices. • Are IoT products costly? The cost of IoT-enabled products can vary depending on the type and number of deployed devices. However, the long-term benefits outweigh the initial expense, as companies usually spend significantly less on product maintenance. • What happens if IoT sensors pick up a fault in machinery? Workflows can be implemented to notify personnel when product faults are about to occur. This early detection can flag inconsistencies to service teams so fixes can be sorted promptly. • What are the security concerns with IoT? Companies leveraging IoT devices have complete autonomy over their data and how it’s shared; data is only shared with the company supplying the product. The implementation of the PSTI Act 2022 ensures overall compliance for relevant connectable products. • What is the future of IoT? IoT devices will continue to be developed to encourage widespread adoption across various industries. New technologies and machine learning are consistently evolving to analyse large volumes of data and make autonomous decisions in real-time. GfA: Leading the IoT Revolution GfA is a world leader in industrial door drive manufacturing. Standing at the forefront of the IoT revolution, their commitment to advanced digital solutions sets them apart. GfA is the perfect partner for businesses looking to future-proof their operations. Have some thoughts about IoT? We want to hear them! sales@gfa-elektromaten.co.uk | www.gfa-elektromaten.co.uk | T: (0)1926 452 452 Andrew Collett With over 30 years’ industry experience, Andrew is the managing director of GfA UK, the leading supplier of industrial door drives and controls in the UK. 23 THE door industry journal summer 2024 Also online at: www.dijonline.co.uk Industry News Scan the QR code to read more about IoT
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