THE door industry journal summer 2024 Domestic Garage Doors Also online at: www.dijonline.co.uk 56 The Pegasus Door Company Triumphs at Suffolk Small Business Awards The Pegasus Door Company is proud to announce its double victory at the Suffolk Small Business Awards held at the Trinity Park Conference and Events Centre in Ipswich. The company was honoured with the Suffolk Service Small Business Award and emerged as the Overall Winner on the night, underscoring its commitment to excellence and customer satisfaction. Founded in 2021 by Managing Director Toby Bursill, The Pegasus Door Company is swiftly becoming a key player in the door industry, providing top-tier industrial, commercial, and domestic door services throughout East Anglia. Winning these awards reflects the company’s unwavering dedication to enhancing the customer journey from initial inquiry to aftercare, a testament to the values and ethos instilled by Toby’s military background. A Journey of Resilience and Service Toby Bursill’s journey to success is a story of resilience and dedication. Born in Colchester, Toby moved to Scotland at a young age but returned to join the Army at 17, serving with the 7 Parachute Regiment Royal Horse Artillery (7PARA RHA) based in Colchester. Following a medical discharge, he found his calling in engineering and eventually, from his home garage in Ipswich, founded The Pegasus Door Company as a homage to his old regiment. Toby attributes the company’s success to the military values of respect, punctuality and uniformity. “Happy engineers mean happy customers,” he said. “Respect for others carries through to the quality of our work. This award is a nod to the dedication and hard work of our entire team, who uphold these values every day.” Exemplary Customer Experience The Pegasus Door Company focuses on the customer experience. From the showroom just off the A12 between Ipswich and Colchester, a first in the industry for East Anglia, to the meticulous attention to detail in service delivery, Pegasus Doors ensures that every customer interaction is seamless and satisfactory. This customer-centric approach is reflected in their stellar reviews and testimonials, which frequently highlight the company’s professionalism, transparency and dedication. Community and Charitable Commitment The Pegasus Door Company is not only committed to its customers but also to the community and charitable causes. The company proudly supports the Armed Forces Covenant, holding a bronze membership and is an advocate for the Airborne Gunners Trust and Combat2Coffee, a Suffolk-based charity. These organisations provide crucial support to veterans and active service members, reflecting Pegasus Door’s deep-rooted connections to the military community. Toby Bursill commented: “Winning these awards is a humbling experience and a significant milestone for The Pegasus Door Company. It validates our efforts to provide exceptional service and reinforces our commitment to our customers and community. We are proud of our journey and excited for the future as we continue to grow and innovate.” For more information, visit www.thepegasusdoorcompany.com / or contact their office on 01473 935083. Pegasus Double Award Winner | left to right: Sam Mayhew, James Denman, Toby Bursill, Dexter Allen, Luke Kerridge, Kerry Knight, Oliver Suckling Image credit | Lizzie, Shoot It Momma Suffolk Small Business Service Award
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