Door Industry Journal - Winter 2012

Also online at: www.dijonline.co.uk 14 THE door industry journal winter 2012 industrial doors HÖRMANN RAMP UP SERVICE SUPPORT Continuing Hörmann’s policy of investing for growth, Mark Moore has been added to the management team to head up the service department. With over 20 years of service experience in the highly competitive materials handling sector, which is driven by service support, Mark has been tasked with bringing further efficiencies and improving response times to add to Hörmann’s excellent reputation for customer service. A key priority is to ensure response times are maintained as the busy winter servicing season begins. Pre-winter checks from Hörmann’s team of service engineers have already proved popular with many customers who recognise good servicing and maintenance as an investment that pays dividends with reduced downtime. The decision to take on this new role was an easy one says Mark, “I was really impressed with the open approach that Hörmann take. It really is a team that is looking to the future and I have the opportunity to add to that growth, with the skills and experience I have.” Plans for future growth include investment in state of the art reporting tools to help the service teams manage their workload, as service and maintenance contracts continue to gain in popularity in the UK. Additionally the provision of extended warranties linked to service contracts is also creating additional activity as many customers see the long term benefits of preventative maintenance improving th eir cost base. ZENITH DOORS HELPING TO RAISE FUNDS FOR THE GIRLGUIDING UK CENTENARY FUND Zenith Doors Industrial Limited was founded in 1983 and has been servicing the South West for nearly 30 years, and have recently won the contract to supply the new doors for the Exeter University New Sports Hall. For their 30th Anniversary in 2013 the company is proud to sponsor Office Manager, Claire Moriarty, to trek across tough terrain for 9 days to raise funds for the Girlguiding UK Centenary Fund. Claire needs to raise £2,000 for the fund and Zenith Doors are helping her to achieve her target. The Girlguiding UK Centenary Fund supports girls and young women in Guiding aged up to 26 to achieve goals they never thought possible and to assist in the accessibility of Guiding to those less fortunate. The trek is special because Claire suffers from Fibromyalgia and has had a hard struggle to achieve a normal life and the trek will therefore challenge her in ways she never dreamed possible; this trek is her opportunity to help others enjoy a fulfilling life whatever obstacles are placed in their way. Please visit Claire’s JustGiving page at www.justgiving.com/claire-moriarty for more information and to make a donation towards a very worthy cause. Please give generously. For more information on Zenith Doors Industrial Limited, please visit their website www.zenithdoors.co.uk to view both products and recent completed projects. FAST ACTION DOORS FOR THE FOOD INDUSTRY Specific high speed curtain doors for supermarkets, wet rooms and chilled stores are some of the latest products from Hörmann , which have been designed with the food industry in mind. Increased demand for fast action doors has been driven by the need to minimise draughts and subsequent heat losses, as energy costs continue to rise. High speed doors that operate safely, reliably and efficiently over many thousands of cycles are proving to be cost effective, paying for themselves with the savings made. Many of these doors are effectively a complete system, such as the Hörmann V2012 internal curtain door for supermarkets. This comes complete with operator, shaft cover and the Light Grille solid state safety device integrated into the door frame. This device monitors the opening with an array of light beams - if any are broken the door will not close. Another safety feature is the anti crash system, that releases the curtain from the frame in the event of impact but then automatically resets simply by opening and closing the door. To complete the system, a counter-weight device gives automatic emergency opening (in the event of a power failure) and vision panels can be included in the curtain at no additional cost.