Door Industry Journal - Winter 2018

THE door industry journal winter 2018 Also online at: www.dijonline.co.uk 29 Industry News we have the flexibility to put additional stock in place. We will not let our service levels drop, meaning that our customers aren’t going to suffer, and it may even give us the potential to win some new business this year. Q: What other challenges is the industry facing? A: There will always be the inevitable challenge of raw material prices as they always seem to be on the increase. However, we will react to these as we see fit. Our order intake at the moment is robust and I certainly don’t see any fundamental dangers for the business where price increases are concerned. Q: What makes Hörmann UK a great success? A: Being a family run and owned business, and with the vast majority of our customer base being the same, we understand our customers well. We are seen as a complete supplier of door solutions, and we don’t have to rely on other partners or suppliers to fill any gaps. The strength of the Hörmann Group puts us at a great advantage, as we are dealing with clients in the UK who could potentially have operations and projects elsewhere in the world, meaning we are in a great position to help them elsewhere. Q: What are your aims and visions for Hörmann UK? A: At the moment, it’s my goal to learn as much as possible about the business, and most importantly, our customers and their expectations. There is a huge wealth of experience within the organisation and a lot of years’ service from team members, and I want to build on that. The team are confident in the marketplace and I want us to continue positioning ourselves as the market leader. With the 40th year of Hörmann in the UK approaching next year, I want us to remain the partner of choice now and in the future. www.hormann.co.uk