Door Industry Journal - Winter 2020

Also online at: www.dijonline.co.uk THE door industry journal winter 2020 22 Industry News Hörmann UK Raises the Standard with their New Partnership Programme Hörmann UK, Europe’s leading door provider, is further enhancing its commitment to providing its customers with the highest standards in quality, innovation, and aftersales service through the launch of its new and innovative Hörmann Partner Standard programme. A first for both the industry and the Hörmann Group, the Partner Standard has been created to reward and recognise official Hörmann dealers that continuously provide customers with first class service when supplying, installing and servicing Hörmann’s diverse portfolio of products. It has also been developed to ensure that end consumers have the confidence they are purchasing Hörmann products from an accredited Hörmann distributor and will receive the highest standards of service throughout every aspect of their purchasing journey. There are a range of criteria that dealers are required to meet in order to achieve the Partner Standard, including positively representing the Hörmann brand at all times, predominantly stocking Hörmann products, undertaking regular training and installing end-to-end Hörmann solutions. As a reward to dealers that continuously fulfil these requirements, they will receive an official Hörmann Partner Standard identification card, the use of the official logo and branded workwear, extended warrantees, free comprehensive training at the Hörmann Academy and, most importantly, directly generated sales leads. For an online description of how the Hörmann Partner Standard works, please go to www.hormann.co.uk/partnerstandard. Whilst also gaining industry recognition, dealers who achieve the Hörmann Standard will have a dedicated landing page on the new Hörmann Dealer Finder which is located on the Hörmann UK website. The Dealer Finder has been developed to provide end consumers with an instant and easy way to search for, and contact, the local Hörmann distributors that best meet their individual requirements. End users simply initiate a search based on their post code, together with a variety of simple options that allow them to specify the product and service they are looking for. A list of Hörmann distributors who match their search criteria is