Door Industry Journal - Winter 2020

Also online at: www.dijonline.co.uk THE door industry journal winter 2020 Industry News 8 Lights, Camera, Action – ADSA Live Streams Training for Quality Standards What the COVID crisis has taught us, is that we can do things differently. Technology has enabled many of us to work from home, meet with colleagues remotely and deliver services in a way that previously we had not considered. Throughout these unprecedented times, the automatic door industry has produced innovative adaptations and new solutions for entrance requirements enabling us to adapt to this ‘new normal’. Meanwhile installers and service engineers have found themselves at the cutting edge: assisting the front line by maintaining the effective operation of critical buildings – from hospitals to supermarkets. The Automatic Door Suppliers Association (ADSA) continued to work during lockdown to provide much- needed support for member organisations and their employees. External stakeholders also contacted the association for advice and assistance during this difficult time. A fundamental part of ADSA’s role is helping set standards and train those working in the industry to deliver quality service, mindful of legal requirements and good practice. Traditionally, ADSA training has taken place in the classroom but the COVID pandemic and the ensuing lockdown meant that this was not achievable, or desirable. It was considered vital that training delivery be maintained and a solution was found that would emulate the quality of classroom delivery - providing delegates with an in-depth knowledge of all standards to determine the safe operation, design and specification of powered pedestrian doors. Said ADSA CEO Ken Price: “It was essential that we continued to offer training during lockdown, but traditional classroom delivery was out of the question. We quickly needed to develop an online alternative that would offer the same quality and interaction as being there in person.” “I had sat through, and presented, a number of online seminars during lockdown, and I was convinced that digital was the way forward, but I felt that existing platforms were a little one-dimensional. To replicate the quality of our classroom delivery and stimulate engagement, we arrived at the idea of producing a television-style broadcast.”