Industrial Doors & Shutters Automated Gates & Barriers Industry News Domestic Garage Doors Access Control & Smart Security Entrance, Sliding & Bi-folding Doors Fire Doors, Safety & Security Timber, Metal & Composite Doorsets Locks & Building Hardware Ellard and Marantec: A New Partnership on the Horizon The Voice of the UK Door & Gate Industry | Winter 2022
THE door industry journal winter 2022 Also online at: www.dijonline.co.uk Advertising and Editorial The Door Industry Journal PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 464147 F: 01444 464148 E: mail@doorindustryjournal.co.uk Design Agency Freelance Design & Graphics PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 461796 F: 01444 461596 E: info@freelance-design.co.uk Advisory Partner The Door & Hardware Federation The Barn Shuttington Fields Farm Main Road Shuttington Tamworth B79 0HA T: 01827 52337 F: 01827 310827 Printed Circulation: Door Industry Journal is a controlled free circulation publication and is available free of charge only to personnel who fall within our defined criteria. Copies are available on subscription to persons or companies who do not qualify. Our current printed circulation is just under 5000 copies. Digital Circulation: Our current digital circulation reaches around 12,500 readers. Annual Subscription Rates: £17.95 (UK), £29.95 (EU), £38.95 (Rest of World) To subscribe visit: www.doorindustryjournal.co.uk 3 Follow us on Twitter @DoorIndustryJnl The Door Industry Journal is an independently produced and edited trade publication, published by Avalon Innovations LLP on behalf of the door, security, lock, ironmongery and automated gate industries, with support and guidance provided by our advisory partner The Door and Hardware Federation (dhf) and other carefully selected industry bodies. Companies selling to the any of the above industry sectors wishing to find out more about advertising or having articles published in the Door Industry Journal should visit our website at www.doorindustryjournal.co.uk or download our media pack at www.dijonline.co.uk . Alternatively, to obtain further information, discuss your advertising requirements or to enquire about special features and advertorials, please call us on 01444 464147 or send an email to advertising@doorindustryjournal.co.uk . Door Industry Journal is a trading style of Avalon Innovations LLP. Company No. OC364751 Derek Hibbart, Editor, Door Industry Journal welcome The last time I wrote to you - to introduce the Summer issue - I was positively sweltering on the hottest day of the year, with the mercury topping 40ºC. Today it’s rather cooler at around 7ºC. What a difference a few months make. And what a year we’ve all had! Despite the tricky trading conditions for business, our industry is holding up remarkably well. As proof of that, dig into this bumper issue of the DIJ to read some good news stories from across the sector. Here’s a selection of what’s in store: • Read about the new partnership between Ellard and Marantec (p6) • Peter Ashworth, of ASSA ABLOY, argues for a move from compliance to leadership in building safety (p10) • Find out about the SBD’s new ‘Secure Connected Device’ accreditation, for companies providing Internet of Things (IoT) connected products (p24) • Aluroll has teamed up with WISNIOWSKI for sectional and side-hinged doors (p54) • Find out about mydocking’s new and improved online shop for spare parts (p80) • The dhf reveals the seven deadly sins of automated gates (p92) • How Hörmann is protecting the Edinburgh Fringe, with Oktablock mobile vehicle blockers (p96) • Strongdor has joined with Crime Prevention Police Officers to discuss the role of steel doors in crime reduction (p120) • Briton celebrates 115 years in the business (p128) There’s plenty more going on in this issue, so treat yourself to a mince pie and get reading! I hope you have a great Christmas and thanks for your support throughout the year. I’ll be back with you again come springtime.
Also online at: www.dijonline.co.uk contents 5 26 The SBD Secure Connected Device Accreditation Earlier this year SBD launched its ‘Secure Connected Device’ accreditation for companies providing Internet of Things (IoT) connected products. 46 Trojon Keep Rolling Innovation and Fair Pricing Keep Trojon Rolling Ahead of The Competition! 80 Newly Improved Online Shop for Door Spare Parts In an interview the CEO of mydocking, Michael Menzel said that they have recognised a need for customers ordering spare parts to do so online. 92 The Seven Deadly Sins of Automated Gates Reasons why automated gates can cause injury or death, as well as how to prevent this. 102 Videx Strengthens Flagship Door Entry System Videx has enhanced two of its leading door entry and access control systems. 108 Hidden Benefits Health and beauty retailer Boots UK enhances the stylish good looks of its brand new store in Kensington High Street in London. 110 Fire Door Failure: Spotting the Faults Kirk Smith of Allegion UK discusses fire door neglect and how to spot the potential faults that could compromise your fire safety procedures. 120 Strongdor Comes Together with Crime Prevention Police Officers The role steel doors can play in crime reduction and security solutions. 128 115 Years of Trusted Door Control Performance Briton expands on principles of trust, performance, and convenience with the new 5700 series lockcase. 130 Who Needs an Emergency Exit Anyway? Industry News Industrial Doors & Shutters Domestic Garage Doors Access Control & Smart Security 6 72 Automated Gates & Barriers 87 40 102 Entrance, Sliding & Bi-folding Doors Fire Doors, Safety & Security 108 109 Timber, Metal & Composite Doorsets 120 Locks & Building Hardware Take a Break Services 122 129 131 6-7 Ellard and Marantec: A New Partnership on the Horizon The Home of Automation will completely overhaul its existing industrial product offering. THE door industry journal winter 2022
Also online at: www.dijonline.co.uk 6 THE door industry journal winter 2022 Industry News Ellard & Marantec: A New Partnership on the Horizon As a new year, fast approaches so does one of the biggest changes in the history of Ellard. The Home of Automation is proud to announce a new partnership that will completely overhaul its existing industrial product offering. The new partnership in question is with that of the highly established and renowned manufacturer, Marantec. In this exciting time, we are happy to have an announcement from Andreas Schiemann, Marantec CEO, who has expressed the following: “The times of compartmentalisation providing competitive advantages are now over. Today, thanks to various cooperations, we develop services, products and markets faster and find better solutions for new challenges. At Marantec we champion openness and cooperation and this is deeply embedded in our way of working and strategy. Marantec makes decisions for partnerships and cooperations based on European values such as responsibility for partners, colleagues, and the environment. Therefore, it was only natural to want to cooperate with Ellard and the Indutrade Group. We recognised early on and in the initial discussions that both groups of companies operate based on the same set of values. We want to work with nature and with people to create solutions that offer real benefits. Good cooperation must be cross-departmental and cross-divisional. It goes without saying that everyone must strive to think cooperatively. If a relevant idea or an interesting contact comes up, then it is a matter of sharing. This must become a completely normal process. Ideally, all colleagues working in a company are in
7 THE door industry journal winter 2022 Also online at: www.dijonline.co.uk Industry News permanent exchange with the cooperation partner. With Ellard, we can certainly achieve this in the UK and look forward to this strategic collaboration.” Paul Connor, Ellard’s Managing Director said: “We are delighted to be working with Marantec, they offer a fantastic range of products but more importantly they share the same values of cooperation, the building of strong long-lasting partnerships, whilst always focusing on achieving a sustainable future. Ellard’s main philosophy is to innovate and simplify and we believe that with Marantec we can best provide a new product offering that fulfils this promise to our customers”. Alongside our existing mechanical industrial range, we will now offer a full digital range of operators manufactured by Marantec. This will include lightweight aluminium cast Direct Drives, High-Speed Door Drives, and Chain and Sectional Door Drives. In addition to this, we will also be able to offer ATEX-rated motor solutions. Ellard is also delighted to announce that the new range of digital motors will come as standard with our most powerful control panel, the Promax. By 2023 this panel will have further development with the addition of a digital display to further simplify diagnostic processes. Rob Taylor, Ellard’s Sales Director, commented: “The partnership with Marantec has created a lot of positivity at Ellard. The quality of the Marantec motor and Promax controls, coupled with Ellard’s excellent service and technical support brings a new dimension to Ellard and shows that we are moving in the right direction”. Rob also adds that “the Marantec option further expands our already extensive product offering and builds on quality. The addition of plug and play, digital limits and digital fault display, will reduce time on site for our customers and provide long-term efficiency savings”. For over two years now, Ellard has been in tune with understanding what it takes to become a company with sustainability at its heart and this has been a major factor for us partnering with the Germany-based brand. With this move, we are now promoting the near-shoring of our products, which brings down lead times for our customers but also drastically contributes to minimising our scope 3 carbon emissions. As well as this, we are also working with Marantec to minimise unnecessary packaging to cut down on the overall waste that could be created during the shipping and delivery process. To welcome the launch of this revolutionary range we will be hosting an open day in January. We welcome you to attend and view the products in our state-of-the-art training facility. “The feedback from the market has been positive with many excited by the direction Ellard is going and the additional product offering. We look forward to welcoming customers to our open day in January, to not only show the products but our impressive facilities and professional teams” Says Rob, Sales Director. As well as the introduction of our new digital range of motors, Ellard’s purchase process will also be heading in the digital direction. In 2023 expect to see Ellard’s new website that will make your time spent making an order with us as simple and seamless as possible with the addition of ordering and e-commerce. On this site, you will be able to see all of your interactions with Ellard in one place with order tracking and account management at your fingertips! With these modern advancements on the horizon paired with our everimproving customer-centric service and our new Marantec partnership, Ellard is very excited to see what the coming year will bring. For more about the range, Ellard has to offer visit: www.ellard.co.uk
THE door industry journal winter 2022 Industry News Also online at: www.dijonline.co.uk 8 IN2 Access Managing Director Partners with ADSA Apprenticeship Program Shropshire based company works with ADSA to train apprentices in the automated door industry. Derek Foreman, Managing Director of IN2 Access & Control Ltd. will begin leading a series of classes in support of the new apprenticeship program launched by the Automatic Door Suppliers Association (ADSA). The Powered Pedestrian Door (PPD) Technician apprenticeship program was launched last year with ADSA Managing Director Ken Price saying at the time, “Our members clearly identified that there was a skills shortage for entry level technicians in our industry. Alongside this, there was a need for a consistent approach to ensure that those entering the profession were able attain a highquality standard of knowledge in theory and practice.” The two-year level two apprenticeship is based at the Tamworth Campus of South Staffordshire College. Beginning in December and through early 2023, IN2 Access’ Derek Foreman will lead the Pressure Sensitive Protective Equipment (PSPE) module as part of the apprenticeship program. The class will be presented to cohorts of 10 – 15 apprentices working their way through the 23 different modules. “PSPE devices activate when pressure is applied to them. For example, when a safety edge/bumper comes into contact with a person or object or when pressure is applied to a safety mat. Both edges and mats are an important part of automated door safety where contactless sensing is not always possible. The module covers a combination of theoretical and practical aspects of safety edges and the fundamentals of how they work,” explains Mr. Foreman. “A practical section where the apprentices will learn how to assemble safety edges, test and fault find as well as connecting them to wireless systems is included to support the theory.” The class concludes with a knowledge test covering both the theory and practical elements from the day. Mr. Foreman concludes by adding, “It’s a privilege being asked to participate in ADSA’s apprenticeship program. Investing the time and energy helping young people with an interest in our industry is a rewarding experience. The program helps them find a professional pathway into the automated door industry, with skills that can only be a good thing for the future of the automatic door, gate and barrier industries as a whole.” For more information about the Powered Pedestrian Door Technician apprenticeship program, visit: https://bit.ly/ADSA-apprenticeship For more information regarding IN2 Access & Control Ltd., visit: www.in2access.co.uk or call 01691 655150. New Marketing Manager Joins HOPPE (UK) HOPPE (UK) has appointed Francesca Brittain as marketing manager. Francesca has more than 17 years’ experience working in marketing and communications. She has worked for a range of organisations within the construction and engineering sectors including Victoria Forgings and Rivetwise. She has also worked for Autism West Midlands and previously volunteered as a business mentor at the Princes Trust. While at Rivetwise, Francesca won the Best Marketing Engagement Award from Stanley Engineered Fastening (SEF), part of the Stanley Black and Decker Group, for her campaign promoting SEF’s products. Francesca said: “I’m looking forward to bringing a fresh perspective into HOPPE (UK)’s marketing and combining this with the wealth of knowledge and experience across the team to create exciting campaigns. I’m also very excited to meet our customers and promote the fantastic projects they’re working on.” Based in Wolverhampton, HOPPE (UK) Ltd is a market leader in door and window hardware. As a member of HOPPE Group, HOPPE (UK) provides architectural hardware products that have been tested to meet the most stringent European and British standards. www.hoppe.co.uk
Also online at: www.dijonline.co.uk Industry News How is Ellard’s Sales Team Preparing for Change? In the last issue, we reported on the changes that are happening within the sales team. The main difference being the team will be split into both a reactive and proactive side. This new split will come into place once Conexiom is working efficiently. Conexiom is a machine learning system that will process sales orders with 100% accuracy and will process them within minutes. The split will consist of a reactive side that will still be dealing with incoming enquiries and quotes and a proactive side that will concentrate on improving customer intimacy, upselling, and learning as much as possible about our customers as businesses and as people. In preparation for this, the number of training sessions has been increased that are both being created and participated in. The team will be continuously learning about new products and be refreshed on existing products to ensure that have the most knowledge possible. As the company has had a new starter, Ryan, in electrical/production, the training sessions that he is participating in have been utilised as a part of his induction to give the customer service team a chance to learn or be refreshed on products such as the Promax, the FCP-03 and the garage door panel and accessories. By increasing the number and frequency of training sessions, Ellard hopes that the customer service team will become more confident in giving customers knowledge and advice on products. Training sessions will continue indefinitely for the customer service team as they have been extremely beneficial, allowing the entire team to constantly learn and improve so that they can offer the best service possible. www.ellard.co.uk
Also online at: www.dijonline.co.uk 10 THE door industry journal winter 2022 Industry News The Need to Move from Compliance to Leadership in Building Safety Peter Ashworth, Specification Sales Director at ASSA ABLOY Door Hardware Group, argues that the built environment industry needs to move from a place of compliance to one of leadership when it comes to building safety. In light of the recent series of reports on building safety from Dame Judith Hackitt and the Industry Safety Steering Group (ISSG), it is clear that more needs to be done to accelerate culture change in the built environment industry so we can move from a position of compliance to one of leadership. The reports have set into motion a number of new acts and frameworks based on the ISSG’s recommendations. However, for the prescribed changes to have any impact, there must also be a change in mindset when it comes to building safety. Here’s a breakdown of four ways in which this needs to happen. 1. Whole-life costs One fundamental change that is needed is to move away from the culture of purely cost-based decision-making. While it is tempting for decision-makers to try and save money wherever possible, this change in mindset will play a crucial role in driving culture change throughout the built environment industry. By taking a long-term view of decisionmaking – which prioritises the quality, performance, and longevity of a solution – we will all be moving closer to the industry culture that the ISSG is advocating for. Indeed, this is not only preferable from a safety point of view but often turns out to be most cost-effective in the long term.
While alternative solutions might look better on this year’s budget sheet and the bottom line right now, any savings can be quickly lost if the costs throughout the entire lifetime of a product are not considered by doing a lifecycle cost analysis. 2. Levelling-up competency In most industries, the need for training and development cannot be underestimated. The Open University’s annual business report, which monitors the skills landscape of the UK, recently reinforced the fact that skills shortages are a long-term strategic challenge for organisations: almost two-thirds of leaders admit they have struggled to find individuals with the right skills and experience when recruiting. It’s encouraging, then, that the results of a Confederation of British Industry and Birbeck survey found that 41% of employers are planning on increasing investment in training over the next 12 monthsii. Set against the ISSG’s agenda for greater competence and standards, it is clear that this investment will be needed to help foster culture change throughout the built environment industry. 3. Identifying insights with BIM One tool that will help deliver greater compliance and capacity building is Building Information Modelling (BIM). First of all, it’s important that BIM is seen as a process, rather than a piece of software: the process of assembling all of a building’s parts and combining them to enable you to visualise how a building will look. However, it’s more than simply a 3D rendering of a building. BIM enables decision-makers to assess which products and solutions are best for a project while providing valuable information and insights about a building during its lifetime. The information provided by BIM can offer greater insights into what the best solutions are throughout a building’s lifespan. And, as previously mentioned, a specification process that places the total cost of ownership at its heart can help deliver buildings that are built more effectively, last longer, and better meet the needs of users. 4. Meeting the standards Finally, to ensure products operate as expected, they must meet certified standards and undergo stringent testing. This provides an official seal of approval that products meet the requirements expected for security, robustness, longevity, compliance, and fire safety. For instance, it’s vital that the right accreditations are in place for those installing fire safety doors and their associated hardware. Key ones to look out for include: • Warringtonfire’s FIRAS Installer Certification Scheme • BM TRADA’s Q-Mark Fire Door Installation • The GAI Diploma from the Guild of Architectural Ironmongers And then systems must be certified and have undergone independent third-party testing. Fire doors should be tested to EN 1634-1 or BS 476 22, accredited by a UKAS independent organisation, which completes any testing and certification. Accelerating culture change in the built environment industry should be an ambition for everyone involved. While legislation is an important measure to drive change, this will often set safety standards at the minimum acceptable level of what should be undertaken. Instead, we as an industry should be advocating that the solutions we deliver exceed these requirements, taking pride in how these measures will create safer, future-proof developments that better meet the needs of their users. To download the new white paper from ASSA ABLOY Door Hardware Group, titled ‘Accelerating Culture Change’, please visit www.assaabloy.com/uk/en/stories/whitepapers. 11 THE door industry journal winter 2022 Also online at: www.dijonline.co.uk Industry News Interested in appearing in the Spring Edition? SAVE THESE DEADLINE DATES: Features Editorial Advertorials 15th February 25th February 5th March
Also online at: www.dijonline.co.uk Industry News Setting Standards Through Competency Ken Price, Managing Director of the Automatic Door Suppliers Association, outlines why ‘competency’ should have positive rather than negative connotations. competence /ˈkɒmpɪt(ə)ns/ noun: competency def: the ability to do something successfully or efficiently. When you think of competency, what are the first things that spring to mind? It is often a word preceded by something negative: ‘lack of’ or ‘basic’ but as the dictionary definition above points out, competency is the ability to do something successfully or efficiently. The need to prove or demonstrate competency is the basis of creating and maintaining standards around which industries are held to account. In the construction industry, this has never been more relevant than it is today. In September, the Competency Steering Group (CSG) Working Group 12 - Construction Products Competence, led by the Construction Products Association, produced a white paper ‘Built Environment - Proposed Construction Product Competence Standard’. This proposes that the industry unites behind a single approach to achieve a construction product competence standard. It highlights that radical change is needed by organisations and individuals who supply or work and have a need for proper assessment and assurance of competence. The white paper was a response to Dame Judith Hackitt’s report ‘Building A Safer Future’ following the Grenfell Tower Fire. This also led to the creation of the Building Safety Act.
All industries in the built environment sector use construction products but misuse can lead to dangerous and potentially fatal outcomes. Ensuring those who use those products are competent is vital if we are to create built environments that are safe, efficient and perform well. This requires implementation across the supply chain; manufacturing, design, sub-contractors and those responsible for maintenance. Professional and trade associations continue to work tirelessly to ‘higher the bar’ but applying consistency across the board must now be part of our focus. It is sad fact, that tragedy is often a primary driver for change. A fatality involving a powered pedestrian door led to the formation of the Automatic Door Suppliers Association in 1985. Its founding desire was to improve skills and competence and 37 years on that remains at the heart of what we do. Dictionary definitions around capability frequently highlight the need for ‘knowledge, skills and abilities to successfully perform critical work functions’. However, it is useful to consider the Health and Safety Executive’s take as being, a ‘combination of training skills, experience and knowledge that a person has and their ability to apply them to perform a task safely.’ This meaning hits on a subtle difference – it puts the ‘person’ at the centre of the requirement. The reality is that competence is not just about job knowledge but also about a person’s willingness and attitude. Training alone does not achieve competence. Acquired knowledge will decline or be superseded over time, requiring professional skills to be regularly refreshed. This is why Continuous Professional Development (CPD) is essential – initiating a personal commitment to maintain and update knowledge. Within the automatic door industry, this applies not only to technicians but to all professionals within associated organisations – from major manufacturers to sole traders. ADSA encourages CPD through several initiatives. This includes our soon-to-be-launched Pinnacle Programme which will offer role-based NVQ qualifications for advancement or lateral progression across a series of vocational skills at various levels. The ADSA Academy is also a vital resource - an online learning platform, it is available to all employees of member companies. It hosts more than 100 courses - 30 new ones have been added this year. It includes general and role-specific learning along with technical updates. Build UK and the Construction Skills Certification Scheme (CSCS card) drives the vetting of competence for site-based construction workers. Digitisation has made competency more transparent by enabling organisations and their on-site card checkers greater accessibility to records. A total of 2.1 million cards across the industry can now be verified using a mobile phone app - an easy and secure way of ensuring everyone on site has the right qualifications and training for their allocated jobs. As one of the 38 card scheme delivery partners, ADSA was delighted to play an active role in making this initiative become a reality. As part of the steering group leading up to its launch earlier this year, we worked to apply a technical solution to enable fail-safe checks that would also allow cardholders to update personal information. Of course, competency needs to be assessed to ensure its validity. NVQs have become a critical way to achieve this - especially for those who are established, field-based workers. From December 2024, it will no longer be possible to issue skilled worker competency cards under the old ‘grandfather rights’. This will end and only those with industry-based NVQs or apprenticeship qualifications will be regarded as skilled workers. The role of the Entrance Systems Alliance (ESA) – our training and NVQ delivery partnership with the Door and Hardware Federation (dhf) - is facilitating this change and underpins our aim for education, standards and advancement. Developing future workforces through apprenticeships is a surefire way to encourage a new generation into specialist or niche sectors of the construction industry, helping curb potential skills shortages. Apprenticeships are a springboard which equips newcomers with academic and practical learning, that must be evidenced in order to achieve. Within the Powered Pedestrian Door (PPD) industry, ADSA has led the way by creating the PPD Technician Apprenticeship which has seen four cohorts launch their careers through South Staffordshire College, with South Eastern Regional College, in Northern Ireland, soon to welcome another. Any negativity around ‘competence’ must now make way for the positive progression it generates as it paves the way for ever higher standards. www.adsa.org.uk Also online at: www.dijonline.co.uk 13 THE door industry journal winter 2022 Industry News
Also online at: www.dijonline.co.uk THE door industry journal winter 2022 Industry News 14 New IronmongeryDirect Catalogue Filled to the Brim with Top Trade Brands Leading specialist trade supplier IronmongeryDirect has released its latest catalogue, showcasing hundreds of additions to the impressive portfolio of over 18,000 products. Understanding that customers need a catalogue to browse while on the move, the leading retailer has detailed the key highlights from its new and existing ranges in the latest edition, which is available for free delivery or to view online. Mul-T-Lock For a reliable, entry-level locking solution for residential and project-driven applications, look no further. The MTL200 is a high-quality cylinder platform that provides a medium-security locking solution for property developers, landlords, first-home buyers and more at an attractive price. Typical applications include office blocks and buildings, student accommodation, hospitals and manufacturing facilities. Moreover, the MTL200 is a pick, bump and drill resistant Master Key system based on a 6-pin technology and is supplied with three unique full nickel silver metal keys. Hampstead Thea Knurled Lever IronmongeryDirect’s exclusive Hampstead range offers premium products for those wanting to add a touch of luxury to interiors. One example is the Thea Knurled Lever, featuring a striking, trend-led knurled texture. Additionally, this stunning handle comes in multiple finishes, including brass, nickel, bronze, anthracite as well as matt black, enabling designers to match the customers’ vision. For peace of mind, the Thea Knurled Lever comes with a 25-year guarantee. Gatemaster IronmongeryDirect now stocks products from internationally renowned GATEMASTER, a UK manufacturer of easy-to-install metal and wooden gate hardware. From concept to finalisation, the range aims to make things as simple as possible. Each product, such as the Superlatch Marine Grade Push Button Gate Code Lock, is designed to the highest standards with a variety of quality tests such as corrosion and cycle testing, ensuring that it will endure extreme weather and heavy wear and tear. Scott Copeland, Category Manager at IronmongeryDirect said: “We are committed to offering a huge variety of high-quality products and so we are pleased to launch our new catalogue, which includes all of our best sellers, plus some exciting new additions. What’s more, we constantly monitor competitor prices and offer bulk-buy discounts on many of our lines to make sure our customers always get the best deal and value for money.” IronmongeryDirect has been supplying architectural ironmongery to tradespeople for over 50 years and has the UK’s largest range with over 18,000 products in stock. Its sister site, ElectricalDirect has over 12,000 electrical products available, with both companies offering a wide choice of flexible delivery options. Customers can choose free next-day delivery on orders over £45 ex VAT, same-day delivery to postcodes in selected areas of London and the East of England, as well as click-and-collect from 6,500 pick-up points across the UK. To request a free catalogue or to view it online, please visit www.IronmongeryDirect.co.uk/free-catalogue and www.ElectricalDirect.co.uk/free-catalogue .
Also online at: www.dijonline.co.uk 16 THE door industry journal winter 2022 Industry News Skantrae Doubles the Capacity with a New Door Packaging Line Without Heat Shrink With a stock of 120,000 doors and an annual sale of more than 600,000 doors, Skantrae is one of the main distributors of doors in the Netherlands. Annual growth in further processing of custom doors by 30-40% led to a capacity problem on the heat shrink packaging line. Production manager Peter Klomp, who started up a project to optimize the packaging process says: “We needed to pack about 800-900 doors each day, so capacity was the main reason we were searching for a new packaging solution. Then we came across the RoRo StretchPack® packaging solution from Tentoma. RoRo StretchPack® packs horizontally using a tubular stretch hood film, which we immediately could see was suitable for door packaging. We liked the idea of stretching the film to fit the door instead of applying too much film which we afterwards need to put through a heat shrink tunnel”. The new RoRo StretchPack® door packaging line has increased by at least 50 to 60 % even with less labour. The new line now packs 90 doors per hour, and that number is still increasing. The working environment has also improved significantly. In particular, the lifting functionality has been well received, because the work is not so physically hard anymore. Also working next to a heat shrink oven at 160-170 degrees was not a pleasure. Removing heat shrink also reduces energy consumption on the packaging line. Learn more at www.tentoma.com Tentoma A/S · Smøl 1 · DK-6310 Broager · Denmark Telephone: +45 79 30 62 10 Learning from the Experts: Ellard’s New Technical Training Videos At Ellard, everyone revolves around six core values... Integrity, quality, health & well-being, ethics & sustainability, relationships and knowledge. These values drive colleagues as they strive to be the leading company for customer satisfaction. Knowledge plays a vital part in this, not just for team members but also for customers. Ellard endeavours to provide its customers with the best technical support throughout the buying journey. Ellard’s technical team collectively boasts over 100 years of experience and is happy to help with any queries. To assist customers further, the team is working on producing and uploading various how-to videos, these will be quick and easy videos that can help you on-site. Ellard will be continuously working on new technical videos to support customers’ needs, these will range from simple transmitter programming to setting digital limits. A selection of videos has been uploaded for everything you need to know when setting up Ellard’s Bi-directional Blinds. These videos are all available on the YouTube channel, Ellard LTD and plenty more will be uploaded soon. If you have any suggestions for upcoming videos please do not hesitate to get in contact with the team. www.ellard.co.uk Skantrae is one of the main distributors of doors in the Netherlands. Packaging and sealing are done in one operation only.
Garador Runs Coffee Morning for Macmillan Cancer Support Garador staff recently took to their kitchens to bake a wide range of tasty cakes and savouries for a special coffee morning in aid of Macmillan Cancer support. Many of the items for sale during the coffee morning were handmade by office and factory staff and included a huge range of both traditional and personally created recipes, from meat and veggie samosas to Dorset apple cakes. “The morning was a fabulous success,” said Paul Eddleston, Garador’s Marketing Manager. “Everyone was very generous and also surprised each other with their cooking ability!” A raffle was run at the same time, and so far well over £500 has been raised for the charity. www.garador.co.uk 17 THE door industry journal winter 2022 Also online at: www.dijonline.co.uk Do you want your company to feature in the Door Industry Journal but don’t know what to write? Don’t worry, help is at hand… Martin Sayers at MSCopy is the copywriting partner for the DIJ and is available to write your editorial, marketing and advertising copy. It is his job to write words that drive customers to your door. Martin has over a decade of experience and can produce copy for you based on a simple written brief or telephone interview. If words are failing you then contact Martin Sayers today – call 01223 476286 or email mail@mscopy.co.uk www.mscopy.co.uk Martin Sayers Are you lost for words? The intention of this column is to give you advice on how to improve your marketing communications – websites, emails, brochures etc. As a copywriter, It’s my job to sell with words and I hope you can benefit from my experience. Here’s my latest tip: Do you remember Evel Kneivel? He was the daredevil stunt rider who’d do preposterous things on a motorbike, like jumping over a tank of sharks. But quite often his jumps failed. During his career he broke over 400 bones. Was he mad? Probably, a little bit – and also extremely brave But you should think of Evel when it comes to your marketing. If you’re about to send out a promotion, or launch something, then it’s easy to get nervous. Will it work? Will people like it? Should you just not bother? When that happens, just picture Evel in his rhinestone studded cape – revving up for something that could kill him. And he still went for it. That will make your marketing worries pale in comparison. What’s the worst that’s going to happen? You’re not going to break any bones. Just give it a shot. Martin on Marketing Garador staff recently took to their kitchens to bake cakes and savouries for a special coffee morning to raise funds for Macmillan Cancer Support.
19 THE door industry journal winter 2022 Also online at: www.dijonline.co.uk Industry News dhf Reacts to the White Paper on Construction Products Competence (CPC) Door & Hardware Federation (dhf) has voiced its support for the white paper proposing a construction product competence standard for the built environment. The recently published paper outlines proposals for an industry-agreed standard on construction product competence and provides the built environment sector with the earliest opportunity to consider a proposed standard. Following the 2017 Grenfell Tower fire, Dame Judith Hackitt’s report identified ‘competence’ as a key issue for the construction industry. This led to the creation of a Competence Steering Group (CSG) for the industry, together with eleven working groups, to develop individual competence frameworks for the various sectors, ranging from architects to installers and maintainers. A twelfth working group looking at construction product competence, ‘WG12’, to which dhf has contributed, was also formed to identify a solution to ensure that anyone using construction products is competent to do so and most importantly, can demonstrate their competence to others. “All professions and occupations interacting with construction products, including manufacturers, specifiers, building designers, installers, and maintainers, need to have a level of competence to reflect the tasks they perform within the supply chain. The misuse of construction products can lead to dangerous and potentially fatal outcomes,” explains dhf’s General Manager and Secretary, Michael Skelding. “It is essential that the competence of those using construction products can be demonstrated, to ensure that buildings and the built environment are safe, efficient and perform as required. At present, however, no generally accepted system exists that can show that an individual dealing with construction products has the correct competence for the tasks for which they are responsible.” WG12, tasked to create a solution that ensures all those using construction products are competent to do so, has proposed an industry-agreed standard that covers the core level criteria that should be achieved, demonstrated and maintained across the industry. This will affect all individuals who make choices concerning construction products at all levels in the built environment sector. The white paper includes proposals for a methodology to define how those core level criteria can be mapped by industries consistently to their competence frameworks and a guide as to how industries and organisations can use these principles to demonstrate that their workforce has the appropriate competence to meet their duties, accountabilities, and responsibilities with construction products. “dhf has continually advocated competency through its training programme, CSCS card provision (applicants must have an up-to-date certificate proving their CPD) and relevant NVQ,” continues Michael. “The proposals set out in the white paper potentially have an impact on each and every profession and occupation in the built environment, and in moving towards the creation of a new British standard, this is a step in the right direction. But dhf also recognises that this is a cultural change within the sector and will not be straightforward to implement. Ultimately, however, this is a positive move towards ensuring that the built environment is safe and that the modern workforce can meet their duties relating to construction products by placing compliance and competence front and centre.” Door & Hardware Federation | 01827 52337 | www.dhfonline.org.uk World Mental Health Day at Ellard: Wear it Green Day! Throughout October, Ellard was working hard to raise funds and awareness in light of World Mental health day. The company’s chosen charity is the Mental Health Foundation, an organisation that fights for change and helps those who need it most. Everyone at Ellard strives to work towards an environment that takes into account and promotes the importance of mental health. Over the past few years, it has become more apparent than ever how important mental health awareness is, and organisations such as the Mental Health Foundation provide vital tools to help those at risk. Everybody at Ellard has banded together, with ‘Wear it green day’, raffles and much more! From this £908 was raised by colleagues, which Ellard has matched, bringing the total to £1816. All who participated hope that this donation will make a difference.
14 THE door industry journal winter 2022 Industry News Also online at: www.dijonline.co.uk
OPEN DOORS Let’s bang the drum again about training Considering that dhf had its foundations in the 1890’s it is hard to believe that our first training courses only started 9 years ago. Today training is a major part of dhf’s offering to members. We run our in-house automated gate, industrial door and garage door courses and also offer Fire Door Inspection and Installation courses in conjunction with BRE ( Building Research Establishment). In the last 4 years, dhf has invested over £250k |in course material and accreditation, a new training academy website and not least of all strengthened the team of training officers and office staff. Has it all been worthwhile? Of course, it has….we now have nearly 5000 registered learners and our aim is to reach 10,000 by 2027. We offer a number of different training options including; face-to-face courses, a distance learning programme and also private courses for our members. And we have just restarted training in Ireland. But this is just the start and dhf is committed to launching several new courses over the coming months. What is really encouraging is that so many of our members now recognise the importance and value of a properly trained competent workforce complemented by the appropriate NVQs. Yes, there is still a long way to go, but there is no doubt that our industries have raised the bar substantially in the last decade. The importance of a competent workforce was of course highlighted in Dame Judith Hackitt’s report following the Grenfell Tower tragedy in 2017. In this respect, dhf fully endorses the proposed Construction Product Competence Standard (White Paper) recently published by Working Group 12 of the Competence Steering Group…see page 19 for further details. A regular comment column, brought to you by Bob Perry, CEO, Door and Hardware Federation For more information, please visit www.dhfonline.org.uk THE door industry journal winter 2022 Also online at: www.dijonline.co.uk Bob Perry, dhf CEO ABUS Builds on Team Success ABUS UK has strengthened its sales operations with two key new appointments within its business development team. The two new recruits have been appointed as part of ABUS UK’s continued commitment to offering its customers the best service in the business. Nevan Lucas has been appointed as Regional Sales Manager for London and the southeast with a focus on cylinders, while Tom Snow has been assigned the role of Business Development Manager, National Accounts. Both bring a wealth of experience to their new roles and their new positions include maintaining and developing relationships with ABUS’s existing and new key accounts, and broadening knowledge of the wide range of home security and access control products that ABUS offers. “Nevan and Tom’s new roles will give them the scope and resources to support our existing customers and develop new accounts,” says Kevin Menzies, ABUS UK’s Sales Director. “They are both getting to know our products and services inside out so they can offer customers the level of support and expertise that they have come to expect from the leading supplier of highperformance security and access control products.” ABUS has been making locks since 1924 and the company’s lock-making expertise lies at the heart of the padlocks they are so well-known. ABUS is a global manufacturer of high quality, innovative security, access & safety solutions with a nearly 100 year history of innovation. ABUS UK is part of a worldwide group of companies that supplies and distributes a huge range of both electronic and mechanical security products and systems for home, mobile security and commercial security. www.abus.com/uk/ Nevan Lucas Tom Snow
Also online at: www.dijonline.co.uk 22 THE door industry journal winter 2022 Industry News SWS UK and its Sister Companies Impress at This Year’s BBSA Show SWS UK, along with sister companies Erhardt and C&P Security wowed visitors to this year’s BBSA show with their impressive products, all displayed on an interactive, state-of-the-art stand. The BBSA (British Blind & Shutter Association) Show is the only exhibition for the blind and shutter industry and is held just once every three years. The exclusive event attracted visitors from around the world, all looking to discover new and innovative products in a truly immersive environment. SWS UK, who is no stranger to large-scale exhibitions, used their expertise to design and erect a ‘wow’ stand that attracted hundreds of visitors across the three days. Featuring some of their most popular products, including a working SeceuroGlide Garage Door, SeceuroShield Aluminium Shutters, and new aluminium plantation shutters, visitors were invited to test out the products and experience first-hand the manufacturer’s superior design and build quality. Sharing the stand were fellow StellaGroup companies Erhardt and C&P Security. Erhardt took the opportunity to showcase its stunning glass roof veranda and a bioclimatic pergola, while C&P Security exhibited a fabric awning and its clever awning brackets. The Group exhibited in partnership with Somfy, allowing them to demonstrate how each of the displayed electric products could be controlled with Somfy’s smart home automation systems, using either the TaHoma Switch or the Somfy App. Collectively, the stand featured a selection of products that promote outdoor living and exterior home improvement. Despite the UK’s changeable climate, outdoor living has seen a spike in popularity in recent years, with many homes and businesses looking for ways to maximise their outdoor space. SWS UK and its sister companies highlighted some exciting products that would allow users to extend and improve the usability of their outdoor space, even in cooler seasons or less favourable weather. Commenting on the exhibition, SWS UK’s Managing Director, Kevin Lindeque said “This was our debut at the BBSA show and it proved a fantastic opportunity to have our products seen by a different market. Collaborating with sister companies from within StellaGroup gave us the opportunity to draw on our own areas of expertise whilst creating an all-in-one stand with products that complemented each other and attracted the interest of a high number of visitors. Feedback from the show was outstanding. Our new, aluminium plantation shutters were a particular hit, reaffirming our confidence in this exciting product. Many visitors also showed particular interest in how our products can be incorporated with smart, modern living.” For further information on any of SWS UK’s products visit www.sws.co.uk To learn more about StellaGroup and its companies, visit www.stella.group/en/
Hörmann Partner Standard Awards – Shortlists Compiled It has been a busy summer for both Hörmann and their Partner Standard dealers, with entries for the Partner Standard awards flooding in for all of the categories. Shortlists have now been drawn up ready for the final judging, with the winners of all categories being announced in early December 2022. The judging panel, headed up by Wolfgang Gorner the Managing Director of Hörmann UK and including Derek Hibbart the editor of Door Industry Journal, have been more than impressed by the entries received. The categories for this year’s awards are detailed below, with the shortlisted companies for the Dealer of Year having already been notified. Best customer service Best installation of the year Best social media Best Showroom Best RollMatic T installation Best Sectional door installation The WOW factor (the most unique installation) The Partner standard ambassador Best Dealer Finder profile page Partner Standard Dealer of the Year David O’Mara, Marketing Manager at Hörmann UK comments, “We’ve been delighted by the response to our Partner Standard awards, with our partners enthusiastically joining in and sending us plenty of entries and photographs for the submission-based categories. We have a fantastic network of dealers throughout the country and it’s great to be able to see and acknowledge the outstanding work that they do day after day. Our Partner Standard programme is unique within the marketplace and has proved to be an absolute success since its launch in September 2020. A key element is the Dealer Finder which we promote through the Hörmann website. This not only provides a platform for our Partner Standard dealers to promote their own individual businesses, but it also generates real enquiries, free of charge. Since its launch just over two years ago we have seen over 64,000 visitors to the dealer finder function who have completed a search for a local Hörmann dealer. From our monitoring statistics, we know that over 40% of these visitors go on to actually complete a specific call to action, whether that be by phone, email, or a quote request. Moving forward, we have plans to further enhance both the Dealer Finder and the Partner Standard programme, with the Awards becoming an annual opportunity for us to acknowledge and reward excellence in the industry.” For further information on Hörmann UK call 01530 516868 or visit www.hormann.co.uk New Addition to the Alliance Team Alliance Door Engineering, a leading manufacturer and trade supplier of high-performance industrial doors and shutters, have recently strengthened its customer service offering with a new addition. They recently welcomed Imogen Jenkins to their growing team. Imogen has joined the team to assist with their operations and customer service departments and is currently in the process of getting to know all their suppliers and customers. Imogen’s role will include assisting their customers with all their day-to-day enquiries, issuing quotations, and assisting with planning and order progress updates. With her friendly nature and dedication to delivering a high level of customer service, Alliance is delighted to report that she is settling in well and is excited to be part of the team. For further information about Alliance Door Engineering please visit www.alliancedoors.co.uk or contact their customer service department at 01942 683601 or email: info@alliancedoors.co.uk 23 THE door industry journal winter 2022 Also online at: www.dijonline.co.uk Industry News
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