The Voice of the UK Door & Gate Industry | winter 2024 Delivering More Revolutionising Logistics: SWS UK Expands with a State-of-the-Art Truck Fleet Industrial Doors & Shutters Automated Gates & Barriers Industry News Domestic Garage Doors Automatic Doors, Access Control & Smart Security Entrance, Internal, Sliding & Bi-folding Doors Doorsets, Fire Doors, Safety & Security Locks & Building Hardware
THE door industry journal winter 2024 Also online at: www.dijonline.co.uk Advertising and Editorial The Door Industry Journal PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 464147 F: 01444 464148 E: mail@doorindustryjournal.co.uk Design Agency Freelance Design & Graphics PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 461796 F: 01444 461596 E: info@freelance-design.co.uk Advisory Partner The Door & Hardware Federation The Barn Shuttington Fields Farm Main Road Shuttington Tamworth B79 0HA T: 01827 52337 F: 01827 310827 Printed Circulation: Door Industry Journal is a controlled free circulation publication and is available free of charge only to personnel who fall within our defined criteria. Copies are available on subscription to persons or companies who do not qualify. Our current printed circulation is just under 5000 copies. Digital Circulation: Our current digital circulation reaches around 12,500 readers. Annual Subscription Rates: £17.95 (UK), £29.95 (EU), £38.95 (Rest of World) To subscribe visit: www.doorindustryjournal.co.uk 3 Follow us on X @DoorIndustryJnl The Door Industry Journal is an independently produced and edited trade publication, published by Avalon Innovations LLP on behalf of the door, security, lock, ironmongery and automated gate industries, with support and guidance provided by our advisory partner The Door and Hardware Federation (dhf) and other carefully selected industry bodies. Companies selling to the any of the above industry sectors wishing to find out more about advertising or having articles published in the Door Industry Journal should visit our website at www.doorindustryjournal.co.uk or download our media pack at www.dijonline.co.uk . Alternatively, to obtain further information, discuss your advertising requirements or to enquire about special features and advertorials, please call us on 01444 464147 or send an email to advertising@doorindustryjournal.co.uk . Door Industry Journal is a trading style of Avalon Innovations LLP. Company No. OC364751 Derek Hibbart, Editor, Door Industry Journal welcome Welcome to the winter issue of the DIJ. There’s a definite nip in the air and that means another winter edition of the DIJ has arrived to wrap up the year in style. We’ve packed this issue with all the latest news and developments from across the sector. And I’ve highlighted 12 seasonal reading recommendations for you to look out for. So, settle down and enjoy the following: • Sleigh what you like, but SWS’s new fleet of trucks is impressive! (page 6) • Somfy UK has been making spirits bright for 35 years in the automation business (page 14) • Your presents is required to read about how government building plans bring a focus on home security (page 26) • ThermoSecure’s sales are heading north pole thanks to their new laminating machine (page 52) • Wreath-markable progress as West Mercia Sections makes big investment to boost growth (page 64) • Jewers Doors’ new hangar contract is a real gift (page 76) • Snow joke - gate installers are feeling festive about the year ahead (page 80) • Yule want to know all about the new training centre at IN2 Access (page 82) • Alucorb and HorizAL strengthen their tree-mendous partnership in the aluminium gate sector (page 84) • Sliding or folding? Let’s help you crack this seasonal nut (page 100) • Baby, it’s cold outside – all the myrrh reason to read up on stopping air leakage (page 104) • Our annual selection of funnies – each one an absolute cracker! (page 121) As ever, thanks to all our readers, advertisers, and contributors for your continued support throughout the year. Your commitment to the industry and this journal makes producing each issue a real joy. Wishing you all a prosperous 2025.
6-7 Delivering More Revolutionising Logistics: SWS UK Expands with a State-of-the-Art Truck Fleet Also online at: www.dijonline.co.uk contents 5 THE door industry journal winter 2024 Industry News Industrial Doors & Shutters Domestic Garage Doors Automatic Doors, Access Control & Smart Security 6 63 Automated Gates & Barriers 80 32 91 Entrance, Internal, Sliding & Bi-folding Doors Doorsets, Fire Doors, Safety & Security 98 106 Locks & Building Hardware Take a Break Services 117 121 123 9 Celebrating 40 Years of ADSA With four decades of dedication to safety, standards, and professional excellence, ADSA has shaped the industry in the UK and beyond. 42 The Fort Range of Side Hinged Garage Doors Takes a Leap Forward... Ultimate in security and thermal efficiency. 75 dhf Urges Caution When Working on Spring-assisted Doors A recent prosecution (July 2024) has highlighted the need for caution when working on doors fitted with springs. 82 IN2 Access Opens New Training Centre IN2 Access announce the launch of its new ‘Skills and Safety Training Centre’. 92 DSI Ltd Sets the Standard in Aluminium and Automatic Door Solutions for the Trade The go-to manufacturer for trade professionals seeking top-quality aluminium and automatic doors delivered UK-wide. 100 Sliding vs Folding: How to Choose Your Door Type Sliding and bi-fold doors. What should homeowners consider when making a selection between the two? 110 Protecting Vulnerable Users: Why Finger Protection is Essential Patient safety and well-being are always the ultimate priority within the healthcare sector. 118 aluPilot: Revolutionising Aluminium Fabrication Winkhaus UK, combines its innovative range of aluminium solutions with an innovative technical support package. 122 The Legendary Fred Dibnah
Also online at: www.dijonline.co.uk 6 THE door industry journal winter 2024 Industry News Delivering More Revolutionising Logistics: SWS UK Expands with a State-of-the-Art Truck Fleet A company’s vehicle fleet is the lifeblood of its logistics operations, enabling the seamless movement of goods from manufacturers to distributors and shaping the customer’s buying experience. Leading manufacturer, SWS UK, has demonstrated its commitment to a quality delivery service by making its largest-ever investment in logistics. This year, the company debuted 10 brand-new vehicles, upgrading and expanding its fleet. The enhanced fleet has already hit the road, covering every corner of Britain to deliver to SWS UK’s nationwide network of trade distributors. The impressive investment includes 5 new 7.5-tonne lorries capable of handling packages up to 7 meters long, plus a new 18-tonne lorry that services Scotland and can accommodate packages up to 8 meters long. Additionally, the company has invested in 2 further 3.5-tonne vans and 2 articulated tallboys for inter-depot transit. Delivering Efficiency The manufacturer’s innovative new vehicle design includes vertical poles to segregate freight effectively, as well as horizontal load bars that distribute the weight of the load. Additionally, the company has added rollers to the horizontal bars, enabling easier loading and unloading - a feature described as a ‘game changer’ by drivers and customers alike. Each vehicle maintains a curtain side and a rigid side, allowing items to be loaded from the side and accommodating the delivery of heavier goods on pallets or in stillages as needed. Delivering a Trusted Brand A company’s vehicle fleet functions as a highly visible mobile billboard, prominently displaying the brand through thoughtfully designed, consistent graphics. As the vehicles make deliveries, the branded graphics create Quality products are essential for any business, but true customer service demands efficient logistics. Quality assurance, quality control, and logistics are all interlinked - if the supply chain falters, the entire customer experience suffers. Therefore, streamlining operations, minimising downtime, and quickly delivering products are all crucial for ensuring a superior customer experience.
7 THE door industry journal winter 2024 Also online at: www.dijonline.co.uk Industry News a recognisable presence, serving as an effective advertisement and call-to-action for interested customers. The launch of new vehicles presented SWS UK with an opportunity to reinforce the company’s brand identity through a uniform application of striking new graphics across its entire fleet. As one of the most recognisable brands in the industry after nearly 40 years in business, SWS UK has now leveraged its vehicles’ eyecatching wraparound graphics to perfectly highlight the company’s ethos of quality and professionalism. Each vehicle’s sides feature SWS UK’s signature red colour and a slogan that nods to the manufacturer’s longevity as a trusted British brand. This is of particular relevance as the established company celebrates its 40th anniversary in 2025! Separate logos represent the company’s various product lines, with the rear showcasing its popular SeceuroGlide Roller Garage Door - an industry favourite since 1997! Clear web and telephone details prompt existing and potential customers to connect with SWS UK. Delivering Strong Relationships SWS UK’s delivery service goes beyond simply dropping off goods - it’s an opportunity to build strong relationships with customers. The team of skilled drivers is crucial, ensuring timely and secure deliveries with high levels of personalised service that have earned praise from the company’s distributors. The new vehicles have now enabled drivers to elevate their service even further. In addition to personal benefits like automatic engines and a more comfortable cab, the removable loading poles allow drivers to strategically load the trucks to accommodate diverse delivery routes. Integrating the new fleet into SWS UK’s busy delivery schedule was seamless, ensuring customers experienced no disruption to their regular drop-off routine during the transition. In fact, the company maintained its full-service schedule throughout. Unsurprisingly, customer feedback has been overwhelmingly positive, with praise for the lorries’ improved internal structure resulting in more efficient deliveries. The vehicles have also been widely complimented for their ‘extremely smart’ appearance and ‘very practical’ design. www.sws.co.uk
Also online at: www.dijonline.co.uk 9 THE door industry journal winter 2024 Industry News Celebrating 40 Years of the Automatic Door Suppliers Association: A Legacy of Safety, Standards & Success In 2025, the Automatic Door Suppliers Association (ADSA) proudly celebrates its 40th anniversary, acknowledging the key milestone in its journey from aspirational beginnings to becoming the leading authority in the automatic door industry in the UK. With four decades of unwavering dedication to safety, standards, and professional excellence, ADSA has shaped the industry in the UK and beyond. As the association heads into commemorating this momentous occasion, we reflect on its origins, achievements, and its role in advancing innovation and safety in the automatic door sector. The Birth of ADSA: 1985 1985: Margaret Thatcher was PM, the coal miners’ strike began, Torvill and Dean won gold at the Winter Olympics, and Frankie Goes to Hollywood, Wham! and Duran Duran were topping the charts. Meanwhile, representatives from four forward-thinking automatic door manufacturers - Besam, W Langley & Co, Stanley Magic Door and Dor-O-Matic - gathered in London for ADSA’s inaugural meeting. They were driven by a clear vision: to establish a collective body for developing industry-wide standards, safety promotion, and collaboration. A constitution was established, Michael Haddon-Grant was elected as ADSA’s first chair, and secretarial and administrative support was acquired through a strategic partnership with the National Association of Shopfitters—aligned by automatic door requirements for retail outlets. These founding fathers created a Defined Code of Practice (DCOP)—a framework for industry regulation. ADSA’s early efforts were crucial in bringing structure to an industry that was increasing in size due to legislative requirements for greater building accessibility. Defining Safety: The BS7036 Standard (1988) and DDA (1992) Three years later, ADSA made a landmark contribution by influencing the creation of the BS7036 Safety Standard, derived from its DCOP. This pivotal moment established guidelines for the safe use and installation of automatic doors, ensuring better user protection across various built environments. ADSA’s role in spearheading inclusivity is also significant. In 1992, the association actively prepared for the introduction of the Disability Discrimination Act (DDA), ensuring all automatic door sets and installations met requirements and helping key buildings to become accessible to all. Advancements and Innovations: 1996-2000 During the mid-90s there were continued efforts to revise and refine industry standards. In 1996, the BS7036 Safety Standard underwent revision, taking into account new technology and safety requirements. ADSA also launched its first certificated qualification for technicians, cementing its role in professional development. A pivotal moment came in 1997 when ADSA was incorporated as a limited company, establishing itself as the ‘voice of the industry’ It moved its operations from London and the South East to the Midlands, establishing a registered office in Lichfield and later moving to Tamworth. Around this time, the Health and Safety Executive (HSE) Safety Notice (SN(02)) became another key driver, further emphasising the importance of safety in the operation and maintenance of automatic doors. As the new millennium beckoned, ADSA focused on regulatory compliance, particularly in emergency escape scenarios. In 2000, ADSA successfully lobbied for Scottish regulations on emergency escape systems, ensuring that automatic doors were not only safe but also effective in emergencies. Two members were key to this achievement: John Robb, who now works for Record UK, was a member of ADSA’s technical committee and remains so today, and Paul Watson, of RTR, a current member of the ADSA executive team. This period also marked the association’s involvement in CEN standard development, reinforcing its role as an international player in the automatic door sector.
Also online at: www.dijonline.co.uk 10 THE door industry journal winter 2024 Industry News The Rise of Qualification and Training: 2004-2014 Recognising the importance of professional qualifications, ADSA, working alongside the industry, introduced an NVQ in automatic door installation in 2004, a significant step towards formalising education and skills development in the industry. This initiative was complemented by the BS7036-0 Power Operated Pedestrian Door Sets—Safety in Use Part 0: Code of Practice for Risk Assessment and Risk Reduction, which came into effect in 2014. It provides a structured approach to identifying and mitigating risks associated with automatic doors. The introduction of the Equality Act in 2010 further underscored ADSA’s commitment to inclusivity. This legislation put even greater emphasis on making buildings more accessible for all. It acted as a springboard for industry innovation, prompting it to balance accessibility with security. Around this time, ADSA also published its first website, giving itself a shop window to the wider world and promoting its services and the benefits of membership. Another milestone came in 2012, when EN16005 replaced BS7036 as the new safety standard for automatic doors, establishing a unified European benchmark for safety and performance. This transition marked a new era of enhanced safety measures, reflecting ADSA’s ongoing commitment to upholding the highest industry standards. Education and Innovation: 2014 - 2016 By 2014, ADSA solidified its position as a leader in training and qualifications. The introduction of qualification training programmes provided automatic door technicians with the knowledge and skills necessary to meet evolving safety standards and regulations. Industry stalwart Dave Hill took on the ADSA’s consultant managing director role, introducing many initiatives including a Charity Golf Day. This popular sporting and networking event recently marked its 10th anniversary and has raised more than £64,000 for good causes over the past decade. In 2016, ADSA helped pave the way for the introduction of BIM4M2, producing Building Information Modelling for powered pedestrian door operators. This initiative was aimed at enhancing digital design and construction processes for mechanical and electrical systems, including automatic doors. ADSA’s involvement in BIM ensured that automatic door systems seamlessly integrated into modern building designs, positioning the association at the forefront of technological advancements in the construction industry. Technology, Member Benefits and Working Partnerships: 2017 - 2019 ADSA’s commitment to education was further enhanced by creating the ADSA Academy in 2017, an online e-learning hub to support professional development for all member employees. This was upgraded in 2024, introducing a wider span of educational resources to support continuous professional development. Darren Hyde became ADSA’s technical and training manager in 2017. He had been a member of the executive team since 2014, when he was the technical manager for GEZE UK. The association’s membership steadily grew – by 2018, it stood at around 250 - a testament to its reputation and influence within the industry. The following year, saw Ken Price, former national sales manager for GEZE UK, take up the post of ADSA’s first full-time managing director. This heralded an era of significant change and the introduction of innovative member benefits and extended services. By the end of 2019, ADSA launched an Apprenticeship and Diploma programme, further bolstering the career paths available to those entering the industry and supporting the development of a future workforce. This was the culmination of seven years of work led by Paul Watson and supported by Darren Hyde. The concept was scoped, tested and developed into a trailblazer scheme, monitored by DoE and Skills Funding Agency before launch. The following year, South Staffordshire College was appointed to deliver the programme, and to date, seven cohorts have commenced involving 87 students, with 38 end-point assessments having been completed.
Also online at: www.dijonline.co.uk 11 THE door industry journal winter 2024 Industry News COVID and Brexit: 2020 – 2022 With the Brexit referendum in January 2020 and the UK’s initial COVID lockdown in March 2020 heralded an extraordinary year of change. The pandemic saw the industry pivot – devising technology-driven solutions to manage safe distancing and limit the spread of disease, from traffic-light entrances to limit retail footfall to anti-bacterial coatings and sanitiser applications. ADSA provided advice and support through these troubled times, adapting its own working arrangements with livestream remote training and guiding the industry on changes to trading outside the European Union. As 2020 drew to a close, the Entrance Systems Alliance (ESA) was formed in partnership with the Door Hardware Federation (dhf) in order to deliver NVQ training and boost quality standards across the industry. Around this time, ADSA commissioned the services of Tillymint Communications, a marketing and PR company, which further helped raise ADSA’s profile within the wider architectural and construction industry, boosted membership through advertising campaigns, media relations, and created new membership communication channels including the Opening Doors newsletter (2019) and Tech Talk podcast (2024). Moving On: 2022 – 2024 ADSA continued to add value to membership with the introduction of Quartet in 2022. Quartet is an online support hub for four essential services: HR, legal, health and safety, and tax. It offers access to templates, documents, and advice sheets, plus a helpline for direct contact. It was launched to support sole traders and smaller businesses without dedicated in-house teams. This year also marked ADSA’s initial sponsorship of the biennial AI Spec Awards (Product Design and Innovation— Electronic Award) and entry into the IfATE Employer Directory. In 2023, ADSA launched its new website with the finding a Member directory, became a member of the Trade Association Forum and launched guidance on security-rated PPD. The launch of BS EN 17352:2022, which regulates power-operated pedestrian entrance control equipment such as powered turnstiles, swing lanes, and retractable lanes, also saw the launch of a new training course. ADSA also became part of a Joint Competency Initiative (JCI) steering group for the door sector to increase levels of competence in response to the Building Safety Act. 2024 saw revisions to EN 16005, which included changes to risk assessments and test methods for PPD, and UK designation of EN 17352. It was a year for celebration – ADSA securing not one but two ISO accreditations - 9001 45001– a significant achievement that underscores its commitment to excellence in both quality management and occupational. Membership also continued to soar – topping 500 members. A Bright Future for ADSA As ADSA prepares to celebrate its 40th anniversary, it stands as a testament to the power of collaboration, commitment, and continuous improvement. From inception to its current status as a global leader in automatic door standards and safety, ADSA’s journey is one of remarkable achievements – an association dedicated to developing qualifications, promoting safety standards, and leading industry advancements which has left an indelible mark on the automatic door sector. Looking to the future, ADSA MD Ken Price reflects on the association’s accomplishments: “Our journey over the past four decades has been defined by a commitment to safety, innovation, and the continuous development of standards within our industry. Milestones such as the introduction of BS7036 and EN16005, our growing membership base, and our influence in regulatory discussions demonstrate the strength and resilience of our association. As we celebrate this anniversary, we are filled with optimism and enthusiasm for what lies ahead. ADSA remains dedicated to pushing the boundaries of what we can achieve, promoting the work of our industry, and ensuring that automatic doors are safer, smarter, and more inclusive than ever before.” As it moves forward, ADSA remains committed to fostering innovation, supporting professional development, and ensuring safety, accessibility, and inclusivity is always at the heart of its mission. With an ever-growing membership and a legacy of success, it is well-positioned to continue leading the industry for decades to come. This article not only celebrates the 40 years of ADSA but also acknowledges the individuals and organisations that have contributed to its legacy. It highlights the importance of standards, safety, and continuous development, ensuring that the automatic door industry remains a vital part of the built environment. It will be celebrating this anniversary throughout the coming year with special events and activities for all those working within the industry. Details will be published on its website: www.adsa.org.uk . For more information on ADSA membership, contact: info@adsa.org.uk or telephone: 01827 216136.
Also online at: www.dijonline.co.uk Industry News GQA Awards Guild Of Architectural Ironmongers Third-Party Accreditation for its Courses and Qualifications GQA has provided the Guild of Architectural Ironmongers (GAI) with third-party accreditation for its globally recognised training courses and qualifications. So far, the partnership has resulted in GQA accreditation for the following GAI courses: the Foundation in Hardware; the Certificate in Architectural Hardware (CiAH); the Certificate in Standards and Regulations (CertSRA); and three Diplomas in Scheduling (DipGAI); Door Systems (DipDS); and Electric Hardware and Access Control (DipAC). Three further courses are expected to follow suit over the coming months: a Foundation in Doors, in addition to courses in Firedoor Hardware & Seals and Escape Door Hardware. Over nearly 60 years, the GAI’s education programme has developed into an internationally recognised benchmark for expertise, knowledge, and professional competence in architectural ironmongery and related disciplines. It is the only one in the world leading to qualifications and registered professional status in architectural ironmongery to British and European standards. In addition to third-party accreditation, GQA also offers a Bespoke Qualification service aimed at employers who wish to provide those staff undertaking particular roles the opportunity to work towards gaining a qualification where one does not already exist. The service is perfect for niche specialist areas which do not lend themselves to meeting the required content of a standard regulated qualification. In close consultation with the company concerned, GQA will develop a qualification that meets the needs of the organisation and the people who require it.
Garador Turns Up the Heat! Garador employees turned up the heat recently when they put on a special fund raising coffee morning for MacMillan’s Cancer Support charity. During the previous two days, the ovens at the homes of Garador employees had been doing overtime as a wide range of cakes, biscuits and other salty treats were cooked up for the event. On the Coffee Day morning, Garador’s workforce from all departments joined in to buy the cakes and raise funds for the charity. “It was a very successful event all round,” said Garador’s managing director Jon Watson. “I was really quite surprised at the culinary talents of some of our team, and as well as raising lots of money for such a good cause, everyone really enjoyed the event as well.” Claire Spencer, Marketing Manager at Macmillan Cancer Support, says: “It’s always so fantastic to see so many people get involved with Coffee Morning. Every Coffee Morning has the power to raise vital pennies and pounds which makes a huge difference to those living with cancer.” 13 THE door industry journal winter 2024 Also online at: www.dijonline.co.uk Martin Sayers Direct Response Copywriter Are you lost for words? Do you want your company to feature in the Door Industry Journal but don’t know what to write? Don’t worry, help is at hand… Martin Sayers at MSCopy is the copywriting partner for the DIJ and is available to write your editorial, marketing and advertising copy. It is his job to write words that drive customers to your door. Martin has over a decade of experience and can produce copy for you based on a simple written brief or telephone interview. If words are failing you then contact Martin Sayers today – call 01223 476286 or email mail@mscopy.co.uk www.mscopy.co.uk This column intends to give you advice on how to improve your marketing communications – websites, emails, brochures etc. As a copywriter, it’s my job to sell with words and I hope you can benefit from my experience. There is a very easy, but criminally underused, way to get more customers. It’s this: Ask your existing customers to recommend you. I said it was easy. All it takes is a polite email or letter. If you can offer a reward for any new custom you get through a referral, even better. But very few businesses ask for referrals. Probably because it’s seen as ‘pushy’. But that’s wrong, as people want to recommend you (providing you are doing a good job). Think about it – if you’ve seen a great film, or had a nice meal in a new restaurant, then you tell others. It’s a common psychological trait to want to share positive experiences with others. So, go out and ask for those referrals! Martin on Marketing
Also online at: www.dijonline.co.uk 14 THE door industry journal winter 2024 Industry News Celebrating 35 Years of Somfy UK: A Legacy of Innovation While Somfy Group has been a pioneer in the automation market for over 50 years, Somfy UK was established in 1989. The company has consistently led the development of motorised solutions for garage doors, gates, blinds, awnings and curtains, significantly enhancing comfort and convenience for numerous households. Throughout its history, Somfy has continually pushed the boundaries of innovation, introducing cutting-edge products that seamlessly integrate into contemporary lifestyles. The company’s commitment to sustainability is reflected in its eco-friendly solutions, which not only improve user experience but also promote energy efficiency. As the automation market evolves, Somfy remains dedicated to delivering advanced technologies that empower customers to effortlessly control their environments. From intuitive app interfaces to robust automated systems, our offerings address the increasing demand for connected living. With a solid foundation and a forward-looking vision, Somfy UK is well-positioned for continued success in the years to come, reinforcing its status as a leader in the motorisation industry. To find out more about Somfy visit - www.somfy.co.uk 80% of our Advertisers choose our VIP Advertising Packages Our best-selling advertising option - aimed at regular advertisers in return for a minimum three issue commitment - offering inclusive editorial space and a fixed budget-friendly price. These 12 month all-inclusive advertising packages cover our printed and digital issues, social media, blog postings and our weekly e-newsletter for little more than the price of a series booking of three adverts, plus the option to pay in 12 easy cash-flow friendly monthly payments. Pricing for our most popular packages is shown below: • Full Page VIP Package - £1,495 per issue or £375 per month • Half Page VIP Package - £1,025 per issue or £255 per month • One Third Page VIP Package - £795 per issue or £200 per month • Three issues are published each year. Monthly payments are based over 12 months. For full details of everything that is included in each package - see pages 14 and 15 of our media pack at www.dijonline.co.uk . All prices exclude VAT. Industrial Doors & Shutters Automated Gates & Barriers Industry News Domestic Garage Doors Access Control & Smart Security Entrance, Internal, Sliding & Bi-folding Doors Doorsets, Fire Doors, Safety & Security Locks & Building Hardware Jewers Doors Celebrates 40 Years in Business The Voice of the UK Door & Gate Industry | Winter 2023 Industrial Doors & Shutters Automated Gates & Barriers Industry News Domestic Garage Doors Access Control & Smart Security Entrance, Internal, Sliding & Bi-folding Doors Doorsets, Fire Doors, Safety & Security Locks & Building Hardware The Voice of the UK Door & Gate Industry | Spring 2024 Hörmann Celebrates 45 Years in the UK The Voice of the UK Door & Gate Industry | summer 2024 50 Years of Innovation at Chamberlain Doors Industrial Doors & Shutters Automated Gates & Barriers Industry News Domestic Garage Doors Automatic Doors, Access Control & Smart Security Entrance, Internal, Sliding & Bi-folding Doors Doorsets, Fire Doors, Safety & Security Locks & Building Hardware 50 YEARS 1974-2024 In 2024, Somfy UK proudly celebrates its 35th anniversary, marking a significant milestone for a company recognised for its transformative contributions to motorisation in both residential and industrial applications.
Also online at: www.dijonline.co.uk 16 THE door industry journal winter 2024 Industry News The Tremendous 10 from Hörmann Truedor Hörmann Truedor has introduced their new Tremendous 10 promotion, which provides installers and dealers with a fantastic opportunity to purchase composite doors from a hand-picked selection of 10 door styles in 10 colours - all available in just 10 days. The Tremendous 10 promotion represents amazing value for money, with prices starting from £415.00. Specifically chosen to reflect the most popular door styles in the market, the 10 designs included in the promotion feature doors from the Hörmann Truedor Traditional, Cottage and Contemporary ranges. All doors are supplied with standard glazing where applicable, a multi-point lock and a polished chrome handle and letter plate. Frames are available in either white or Anthracite on white and are supplied with low aluminium thresholds and a choice of three sill sizes. 10 colour choices include Black, the ever-popular Anthracite grey and Chartwell green through to bright Ruby red. The 10 working days delivery is offered as standard for doors direct from the factory, and for customers who receive their doors via Hörmann despatch, it will be 10 days plus their next scheduled delivery. Commenting on the promotion, Gareth Burgess, Sales Manager at Hörmann Truedor, said: “Our new Tremendous 10 promotion offers the market a select range of composite doors with fast, reliable service with no compromise on quality. We have kept things simple, selecting 10 door styles and 10 colours with a 10-day delivery, which means we can offer some genuinely competitive prices, plus the added assurance that all of the doors have been manufactured sustainably in the UK. Hörmann is well known for providing their customers with consistent and meaningful support, and this is part of a range of initiatives aimed at supporting the sale of our composite doors.” For more information about the Tremendous 10 promotion look out for announcements on email and social media or speak to your Hörmann Truedor Sales Manager. Want your article to feature in this magazine? With prices starting at just £135 for articles in our standard page style or £245 in our showcased page style (which includes publication on our blog and in our e-newsletter) these two options are ideal for non-advertisers to gain exposure. See page 11 of our media pack at www.dijonline.co.uk for more details. All prices exclude VAT.
Hörmann RollMatic T – The Market’s Favourite Roller Door? 2024 has certainly been a busy year for the RollMatic T team at Hörmann UK. The year has seen a series of promotions, events and product improvements that have resulted in sales increasing by an impressive 40%, with the company stating their objective to become the market leader in the roller garage door market backed by a firm commitment to keep the momentum going into 2025 and beyond. The Marketing Team kicked the year off with a new consumer advice video highlighting the differences between the roller garage doors available on the market and encouraging end consumers to ask the right questions when choosing a door. The video, supported by an extensive social media campaign running over Facebook and Instagram, has generated excellent results, with consumers searching for their local Hörmann dealers and making direct enquiries about the product. This has recently been joined by another truly blockbusting promotional video and the introduction of the Door Secure Team. Staring ex-Gladiator, Wolf and adopting a slightly more amusing and dramatic approach to a serious subject, the Door Secure Team set about demonstrating that some roller doors on the market are just not up to the job, lacking in even the most basic quality and security features. Available to view on the Hörmann YouTube channel, the ‘Door Secure Team’ video is once again being supported by an extensive paid social media campaign linking consumers to the video and then onto the Hörmann dealer network. So far, results have exceeded expectations and at the time of writing the posts on Facebook alone, generating in excess of 50,000 views. Both consumer promotional videos are a perfect example of the creative and effective work carried out by Hörmann to support their dealers, generate brand awareness, and increase demand for the product. The response from Hörmann dealers to the Door Secure Team has been extremely positive, with many requesting the video to use on their own social media platforms and in their showrooms. The team have also been out and about running a series of roadshows, starting in June, and finishing early October, in four locations. These were held to take the RollMatic T to the market and highlight the product benefits, with installation demonstrations showing just how ‘fitter friendly’ the door really is. Dealers and installers were also able to see first-hand the benefits of the Durabelt system, which is now available on RollMatic T and has been designed specifically to reduce scratching, as well as the new Agate grey colour option. Overall, 112 people representing over eighty companies attended the sessions, all having the opportunity to talk to the Hörmann team and find out more about the product, its’ promotion, and developments. Meanwhile, in Germany, the Hörmann Group has completed a multi-million Euro investment in the roller door manufacturing plant at Amshausen. The plant is now fully automated and provides the highest standards in advanced manufacturing and efficiency, unmatched in the market. As part of their prize, the winners of the prize draws held at each of the Roadshows will now have the opportunity to tour the manufacturing plant during a visit to Germany. They will also visit the Hörmann Forum, an impressive exhibition space featuring the whole Hörmann product range, and enjoy the Christmas market at Bielefeld. Commenting on progress made so far, Wolfgang Gorner MD of Hörmann UK said: “Roller garage doors are a vital market for us, and we are determined to take a lead in this sector. 2024 has seen us commit considerable resources to our RollMatic T door, both in terms of promotion and production, and we are now in a place where we can move forward and increase our share in this market sector. Also online at: www.dijonline.co.uk 18 THE door industry journal winter 2024 Industry News
“Over the past few years, we have seen companies offering low-cost, low-quality roller doors dominate the consumer market. I think the market is reaching a stage in its life where very cheap garage doors have had their day, with the seeming addiction to the instant high of cheap doors declining. At the end of the day, quality and value for money will always win out. “With our direct communications to the end consumer, we have consistently highlighted the difference between the cheap doors being offered and a Hörmann RollMatic T door, and we have achieved some pretty amazing results. These are now starting to feed through the market and creating extra sales for our dealer network. At the same time, we have backed up this activity with a process of listening to what the market wants and introducing product improvements where necessary. “2025 will see us move forward with further product enhancements - most importantly, a gamechanging announcement regarding home security, all in line with our policy of having standard products accredited. Continued investment in the creative promotion of RollMatic is also planned. So, as they say – ‘watch this space’” To see the Door Secure Team in action, scan the QR code provided or click THE DOOR SECURE TEAM | HÖRMANN ROLLMATIC T. For further information on Hörmann UK’s RollMatic T Roller garage door visit the Roller Garage Doors section on the Hörmann website or call 01530 516868. Also online at: www.dijonline.co.uk Industry News 19 THE door industry journal winter 2024 Grenfell Final Report Released: A Landmark Conclusion to Seven Years of Investigations Early September saw the release of the final Grenfell Report, concluding seven years of extensive investigations into the 2017 tragedy at Grenfell Tower in which 72 people died. The landmark report represents a significant milestone for the construction industry, the regulatory landscape, and all those affected by the Grenfell tragedy. It highlights the need for continued progress and reforms in building safety, a mission to which the Door & Hardware Federation (dhf) remains deeply committed. “The report notes that the safety of people in the built environment ultimately depends on the skill, knowledge and experience of those engaged in the construction industry”, explains dhf’s General Manager & Secretary, Michael Skelding. “The Inquiry identified serious deficiencies in all three at Grenfell Tower. However, there has recently been progress in this area, including the creation of the Industry Competence Steering Group, responsibility for which has now moved from the Construction Leadership Council to the Building Safety Regulator. This work, beginning in 2018, was aimed at enhancing the skills, knowledge, and accountability of professionals across the construction sector.” The inquiry’s recommendations will enable further measures to be taken to address the industry’s failings. The fact that the inquiry is now complete also clears the way for the law to take its course regarding the culpability of individuals and companies involved in the disaster. “The failures in specifying, installing and maintaining the fire and smoke resisting flat entrance doorsets at Grenfell are spelled out in the Grenfell Report; lack of competence was clearly the major issue,” continues Michael, “and it is here where dhf sees its principal role, with its continuing development of training and support for specialists in door technology, including fire-resisting and emergency escape doors.” Training for installers and maintainers will remain the mainstay of dhf’s contribution to building safety. Courses are developed to assist in creating a competent workforce, and awareness training for clients can also be offered. “The release of the Grenfell Report is not the end, but a vital step forward in the journey to ensure that a tragedy like Grenfell never happens again,” concludes Michael. “dhf remains committed to working alongside industry partners, regulators, and the government to implement the necessary reforms and continue driving improvements in building safety, and eagerly awaits the government’s response to the report in the coming weeks. “As we reflect on the findings of the Grenfell Report, our thoughts are with the families and communities affected by the Grenfell Tower tragedy. dhf stands firm in its pledge to advancing fire safety, advocating robust standards, and ensuring that the lessons learned from this tragedy lead to impactful, lasting change.” www.dhfonline.org.uk
OPEN DOORS Construction output forecast to grow but….. The importance of construction to the UK economy cannot be overestimated as it represents 7% of the UK GPD and employs nearly 2.7m people. So it is encouraging that the Construction Products Association (CPA) are forecasting construction output to rise by 2.5% in 2025 with an 8% increase in private housing and an increase of 3% in private housing repair, maintenance and improvement. This is good news, but we must ensure that the supply chain can meet the extra demand and in particular that the construction companies have enough skilled workers. In this connection there have been a couple of recent reports that are concerning. Firstly, CITB has estimated that another 251,000 new jobs will be required by 2028 to fulfil industry requirements. It is hard to balance this against the fact that the construction industry is currently experiencing a significant number of skilled workers leaving the industry. Secondly, Considerate Contractors Scheme (CCS) has reported that the target of building 1.5 million homes could only be achieved by hiring illegal workers, many of which will not have been properly trained. Both reports are concerning but the latter is particularly disturbing. Over the last few years many trade associations, including dhf and ADSA (Automatic Doors Suppliers Association), have been working hard with their members to raise the bar regarding having a properly trained, competent workforce. Apart from training we have spent much time promoting NVQ’s and the greater use of CSCS cards. More recently both dhf and ADSA, in conjunction with BWF (British Woodworking Association), have been tasked by The Construction Leadership Council (CLC) as part of the recognised Super Sector, to develop competence frameworks for the envelope of a building which covers key products such as industrial doors, timber and metal doors as well as powered pedestrian doors. This is the challenge facing the construction industry….yes of course we want growth but it must be accompanied by the use of a skilled, properly trained competent workforce. The industry needs to raise the bar not lower it! A regular comment column, brought to you by Bob Perry, CEO, Door and Hardware Federation For more information, please visit www.dhfonline.org.uk THE door industry journal winter 2024 Also online at: www.dijonline.co.uk Bob Perry, dhf CEO Dean Powell Joins MACO Door & Window Hardware (UK) Ltd as South Regional Sales Manager We are pleased to announce that Dean Powell has joined MACO Door & Window Hardware (UK) Ltd as their new Southern Regional Sales Manager. Dean brings a wealth of knowledge from his extensive career in both the Timber and PVC side of the industry, having previously represented several key brands. We asked Dean to share why he chose MACO as the next step in his career, and here’s what he had to say: “I’m thrilled to join MACO UK as the Southern Regional Sales Manager. Having long admired this company, I’m excited to contribute to their ambitious expansion strategy and look forward to leveraging my experience in the door and window industry to launch their innovative new products that are due to be released over the coming weeks, reinforcing MACO’s position as a market leader.” Dean joining MACO further strengthens the team of Stephen Langton, National Sales Manager, who adds: “Dean’s extensive knowledge of the fenestration industry, and his manufacturing background will certainly make him a good addition to the MACO UK sales Team. He is joining MACO at a very exciting time, with the new products and services that we launched recently and those that are yet to come!” www.maco.eu/en-GB/Home Dean Powell and Steve Langton
Also online at: www.dijonline.co.uk 22 THE door industry journal winter 2024 Industry News A New Leading Lady at Garador Sam Todd is named as Garador’s new Commercial Manager. Leading British garage door manufacturer Garador has just enhanced its management team with the appointment of Sam Todd as the company’s new Commercial Manager. Sam has been with the company since 1998 when she joined Garador after studying business at college. Working her way up through various roles, including as Customer Centre Manager and Internal Accounts Manager, Sam brings to her new position a wealth of hands-on experience. Now, as Garador’s Commercial Manager, Sam will be involved in a wide area of commercial aspects, including financial and growth strategies, and also supporting Garador’s national sales management team. Sam says she wouldn’t have progressed so far in her career without the support of Garador. “In my 26 years with the company, I have seen first-hand how training and flexibility can help all aspects of a workforce and business,” she said. “Garador supported me through adapting work requirements when my children were young, and also sponsoring further training for me; it was thanks to their support that I was able to return part time to college to obtain my HNC in Business and Finance.” In her years with the company Sam says one area of change that has been particularly noticeable has been the range of products. “Of course a lot of this change is thanks to advances in technology,” Sam said. “This has affected almost all parts of the company, from the new technically advanced paints that we use today, with their superb durability, finishes and depth of colour and the computer controlled machinery we use in our manufacturing and production processes right up to our communications with customers and even energy sourcing from the solar panels on the roof here. “It has all come in gradually, but looking back to when I first started, the changes in the company over the years have been really quite dramatic,” she added. Sam’s appointment will allow Garador’s Business Support Manager Emma Hannam the opportunity to focus on the future strategic direction of the business and the wider elements within the organisation, with ongoing support for the Sales and Commercial functions. “We are delighted with Sam’s new appointment,” said Emma. “Her experience with Garador will bring additional expertise into our current management team and we wish her every success in her new position”. Sam’s appointment as Garador’s new Commercial Manager adds to an already well-established management team with over 117 years of combined experience within the manufacturing industry. This move is sure to strengthen Garador’s existing management structure. From left to right: Iain Thompson Head of HR; 1 years’ service, Sam Todd Commercial Manager; 26 years’ service, Emma Hannam Business Support Manager; 35 years’ service, Martin Best Operations Manager; 36 years’ service, Jon Watson Managing Director; 1 years’ service. Crazy Colours for Garador Team A group of Garador employees joined forces recently to take part in a charity run in aid of their local St Margaret’s Hospice Care in Taunton. It was no ordinary run, though; this time, they did the event in fancy dress and, even more, were pelted with paint as they went along the course. They even had to mount various obstacles, such as a soft foam pit, before they reached the end of the 4k run. A member of the Garador team said: “It was just a lovely event and we all knew what a good cause it was for. The day was sunny and there was a lot of laughter along the way. We all ended up with rainbow clothes and coloured hair but also with a real sense of achievement.” Money is still coming in for St Margaret’s Hospice Care but with thousands of pounds already raised, the event has been declared a real success.
SWS UK and C&P Group Impress at This Year’s BBSA Show SWS UK, alongside its sister company C&P Group, wowed visitors to this year’s BBSA show with their impressive products, all displayed on an interactive, state-of-the-art stand. The BBSA (British Blind & Shutter Association) Show is the only exhibition for the blind and shutter industry, held once every two to three years. This exclusive event attracts visitors from around the world who are looking to discover new and innovative products in a truly immersive environment. SWS UK, which is no stranger to large-scale exhibitions, used its expertise to design and erect a ‘wow’ stand that attracted hundreds of visitors across the three days. Featuring some of their most popular products, including working SeceuroShield Aluminium Shutters and the new aluminium plantation shutters, visitors were invited to test ‘drive’ the products and experience first-hand the manufacturer’s superior design and build quality. Sharing the stand was SWS UK’s London-based sister company, C&P Group, which, as the UK’s only dedicated manufacturer for the trade, built an envious reputation as a trusted brand. The event was the perfect opportunity for the C&P team to exhibit their impressive range of awnings, including the recently launched Selsey awning. The Selsey uses a sleek, cubic design that’s already proving to be a hit amongst customers looking for contemporary shading solutions. C&P’s highly innovative awning brackets were also on display. These clever brackets offer solutions for overcoming common installation obstacles, such as gutters and downpipes, that would otherwise prevent the installation of a retractable awning. Completing C&P’s product lineup was the popular AlluGuard 77 Roller Garage Door. SWS UK and C&P Group exhibited in partnership with Somfy, allowing them to demonstrate how each displayed electrical product could be controlled with Somfy’s smart home automation systems, using either the TaHoma Switch or the Somfy App. Collectively, the stand featured a selection of products that promote outdoor living and exterior home improvement. Despite the UK’s changeable climate, many homes and businesses are keen to maximise their outdoor space. SWS UK and C&P Group highlighted some exciting products that would allow users to extend and improve the usability of their outdoor areas, even in cooler seasons or less favourable weather. Commenting on the exhibition, SWS UK’s Managing Director, Colin Reoch said: “After our successful exhibition at the 2022 BBSA, we eagerly returned to showcase our products at this highly anticipated event. By collaborating closely with C&P Group, we combined our respective areas of expertise to create a cohesive stand featuring complementary products that generated significant interest from a large number of visitors. “Unsurprisingly, feedback from the show has been outstanding, and we hope to make a return in future years.” For further information on any of SWS UK’s products, visit www.sws.co.uk To discover the range from C&P Group, visit www.candp-group.co.uk/ 23 THE door industry journal winter 2024 Also online at: www.dijonline.co.uk Industry News Have you liked our X page yet? We post news everyday! www.x.com/DoorIndustryJnl
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